Overview
Receptionist Jobs in Rochester Hills, MI at Crestview Cadillac
Full Job Description
Receptionist
We’re looking for an receptionist that is great answering the phone and greeting customers when they come in the door. Someone with a big smile and a desire to take care of our customers.
Benefits:
Medical, Dental, Vision Insurance
Life Insurance
401k
Responsibilities
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers’ interests needs and requests to management and sales personnel
Professional personal appearance
Title: Receptionist
Company: Crestview Cadillac
Location: Rochester Hills, MI
Category:
