Overview
Receptionist Jobs in Kingwood, TX at Parkway Family KIA
Summary
Greets customers, routes incoming calls, and provides basic information to callers in a courteous and professional manner.
ESSENTIAL DUTIES:
Operates a multi-line phone system.
Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
Screens incoming calls as requested by managers.
Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.
Notifies IT department of any problems with the phone system.
Updates and distributes dealership phone directory as needed.
Performs clerical duties as assigned.
Takes detailed messages when call cannot be completed including caller’s name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
Requirements:
High School Diploma or GED
Customer Service Experience (1 year)
Valid driver’s license required
Open Availability
Job Type: Full-time
Schedule:
8 hour shift
Ability to commute/relocate:
Kingwood, TX 77339: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Experience:
Customer service: 1 year (Required)
License/Certification:
Driver’s License (Required)
Ability to Relocate:
Kingwood, TX 77339: Relocate before starting work (Required)
Work Location: In person
Title: Receptionist
Company: Parkway Family KIA
Location: Kingwood, TX
Category:
