Overview
Receptionist Jobs in Chicago, IL at NRS (Nick’s Roofing & Siding)
Title: Receptionist
Company: NRS (Nick’s Roofing & Siding)
Location: Chicago, IL
About Nick’s Roofing & Siding
Nick’s Roofing & Siding is a Chicagoland exterior restoration contractor specializing in roofing, siding, gutters, and metal work — much of it insurance-related storm and hail damage restoration. We work directly with homeowners and their insurance carriers from the first inspection through the final nail, and our team is on-site with our customers at every step, including their adjuster meetings.
We’re a growing, close-knit company that runs on responsiveness. When a homeowner calls us, they get a person, not a phone tree. That’s where you come in.
The Role
We’re hiring a full-time Receptionist to be the voice and face of our office. You’re the first person a homeowner talks to and the first person a visitor meets. You’ll also be the hub that keeps our field crews, project managers, and office staff connected during a busy storm season.
This is a great fit for someone who is organized, warm on the phone, and genuinely likes helping people through a stressful situation — a damaged home is stressful, and the way we answer the phone matters.
What You’ll Do
Answer, screen, and direct incoming calls; take clear, complete messages
Greet homeowners, sales reps, adjusters, and vendors when they arrive at the office
Schedule and confirm inspections and insurance adjuster appointments, and coordinate them with our field team
Enter and update customer and job information in our CRM (AccuLynx) accurately
Manage inbound and outbound mail, deliveries, and general clerical work
Follow up with customers on documents, signatures, and appointment confirmations
Keep the front office organized, stocked, and presentable
Support management with administrative projects as needed
What We’re Looking For
High school diploma or equivalent, or relevant work experience
Excellent phone presence and clear written communication
Strong organizational skills and attention to detail — you catch the misspelled street name
Comfortable with computers; able to learn our CRM quickly (experience with AccuLynx, CompanyCam, or similar is a plus, not a requirement)
Dependable, punctual, and able to stay calm and positive during high-volume days
Bilingual (English/Spanish) is a strong plus
Prior experience in construction, home services, insurance, or a busy front desk is a plus
Why Work Here
Full-time, on-site, consistent weekday schedule
A team that’s actually accessible — small enough that ownership knows your name
Real growth potential; several of our team members started in support roles
A local company with deep roots in the north and northwest suburbs
