Overview
Receptionist/Admin Assistant Jobs in Cudworth, UK at Cheswold Park Hospital
Barnsley NHS Talking Therapies Team aims to improve access to psychological therapy and treatment for people with mild to moderate mental health problems. We are seeking to recruit a temporary 12 months Receptionist/Admin Assistant to join our busy front line Admin Team based at Rose Tree Avenue, Cudworth, Barnsley. Providing a high-quality administration & reception service to our service users & visitors, whilst always ensuring confidentiality.
Excellent administrative skills are essential to provide support to our large team. The role is for 30 hours per week, 9am to 5pm, working 4 days – Monday, Tuesday, Thursday & Friday.
Job Location
Rose Tree Avenue, Cudworth, Barnsley, South Yorkshire, S72 8UA
.
Contact Details
Traci Gray, Admin Manager
Mobile or
Email
Visa & Sponsorship
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes.
Main
Duties
The right person will possess an NVQ Level 2 or RSA 2 Word Processing qualification or an equivalent level 2 administration qualification or relevant administration experience. Previous healthcare experience would be preferred but is not essential. You must be proficient in the use of Microsoft packages & can learn new IT packages and clinical systems used within the NHS. You will be able to demonstrate excellent interpersonal, problem solving, organisational & communication skills combined with essential frontline customer services skills and a self‑motivated and flexible approach to work.
Have ability to be flexible & willing to adapt to change to meet the demands of the post. Work with sensitivity & have a good understanding of the service provision. Always use effective verbal & written communication, incorporating tact, empathy, consideration, courtesy, & confidentiality. Adapt style of communication to respond to others communication difficulties.
We use daily the clinical systems named PCMIS, Systm One, Portia & NHS Spine, alongside all MS packages. Training will be given for all systems. Note & minute taking & audio typing are listed on the job spec, these are not essential requirements to this job role.
All employees of the Trust are strongly encouraged to have their up‑to‑date flu vaccination to protect staff and patients.
Job Responsibilities
Under the supervision / direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of and able to undertake the basic, routine admin / communication requirements of the service. Provide a confidential service to clinical / support services, in an efficient manner.
Follow and ensure the service is provided in accordance with well‑established policies, procedures, protocols and guidelines and service delivery plans.
Demonstrate knowledge of the service to enable the post holder to contribute and inform decision making within the service.
May work within clinical environments where basic conflict resolution may be required.
Work flexibly to meet the needs of the service.
Develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic providing and receiving routine information.
Work with sensitivity and have an understanding of the service and issues experienced by users.
Use effective verbal / written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Respond to others communication difficulties.
Assist in ensuring the service experience is positive and service user confidentiality is maintained at all times. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.
For full details of the role please see the supporting documents attached.
Person Specification Special Knowledge & Skills – Essential
- Good written communication skills, with the ability to deal with and prepare routine written…
Title: Receptionist/Admin Assistant
Company: Cheswold Park Hospital
Location: Cudworth, UK
Category: