Overview
Receptionist, Customer Service/HelpDesk Jobs in Ponoka, Alberta, Canada at Ing & McKee Insurance
Ing & McKee Crawford Agencies
We Are Hiring!
Our unwavering dedication to Ponoka and Central Alberta, combined with our unmatched insurance expertise, ensures the protection of what matters most to our clients.
We are looking for a full-time Receptionist to support our Insurance Brokers and Clients. As Reception you represent a face of and the first impression for clients. In this role you are a critical member of the team ensuring our clients receive excellent customer service.
What You’ll Do
Welcome clients and provide customer service in person and on the phone:
Gather relevant information to be able to handle or direct their enquiry to ensure clients needs are met and they are served in a timely manner
Provide relevant information
Work with Brokers to deliver a superior customer experience to our clients
Present a positive, welcoming and professional image as the first point for clients
Administrative tasks such as:
Schedule appointments
Handle documents (paper and electronic)
Take and process client payments
Support office operations such as:
Maintaining office supplies
Maintaining the office space e.g. clean, organize
What We’re Looking For
Positive attitude, warm, and welcoming with excellent communication, customer service skills
A team player
Computer skills and the ability to learn new systems, information and processes quickly
Above average organizational skills and the ability to multi-task
Good attention to detail
A problem solver
Flexibility and adaptability
We are a local agency with community spirit, we offer competitive salary and benefits.
To apply please submit your resume and a cover letter via
Linked In
Email to:
Title: Receptionist, Customer Service/HelpDesk
Company: Ing & McKee Insurance
Location: Ponoka, Alberta, Canada
Category: Customer Service/HelpDesk (Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
