Overview
Receptionist/Front Desk Officer Jobs in Hanoi Capital Region at Masterise Group
Title: Receptionist/Front Desk Officer
Company: Masterise Group
Location: Hanoi Capital Region
Job Discription:
Reception & Guest Services
• Welcome and guide employees, customers, and business partners visiting the office in accordance with company regulations.
• Receive and provide hospitality services for VIP guests and corporate events.
• Monitor security operations regarding access control of people and assets entering/leaving the premises.
• Supervise the reception area and meeting rooms to ensure smooth and effective operations.
Employee Support & Office Administration
• Guide employees in complying with office rules and related regulations.
• Issue employee cards, visitor cards, and parking cards.
• Manage and coordinate meeting room operations, including scheduling, inspections, refreshments, and support for other departments.
• Receive and distribute incoming mail and official correspondence to relevant departments.
• Process mobile phone allowances for employees and telephone expenses for subsidiaries.
• Liaise with suppliers, negotiate contracts and payment terms, and update vendor databases.
• Support company events, internal activities, team-building logistics, and flower arrangements for events.
Executive Support & Related Expense Administration
• Prepare VIP meeting rooms and executive offices.
• Provide hospitality services (tea, meals, etc.) for Executive Management and process related expenses.
• Monitor contracts and support payment arrangements relating to Executive Management expenses, including housing rental, vehicle rental, telephone costs, and other related services.
• Perform other duties as assigned.
Requirement:
• Minimum 2 years of experience in reception, administration, or customer service roles, preferably within corporate or large-group environments.
• Able to communicate effectively in English.
• Height of 165 cm or above preferred.
• Careful, attentive, proactive, and highly responsible.
Working location: One Mount Building, Times City, Hanoi
Working time: Monday – Friday, Saturday morning
