Overview
Receptionist, Full-time (32 hours per week) Jobs in Raleigh, NC at TRANSITIONS LIFECARE
Full Job Description
Job Summary
This is a full-time position. The receptionist greets and directs visitors, completes administrative tasks, and handles a high volume of both routine and complex incoming, outgoing and inter-office telephone calls. Must have the ability to multi-task under pressure with a strong focus on exceptional customer service. The schedule for this position is 32 hours per week; rotating holidays.
Responsibilities what you do:
Answer telephones promptly in a professional, efficient and caring manner
Answer caller’s questions or direct calls to appropriate personnel
Take, relay and route messages as necessary
Greet and direct visitors
Manage the OOO Calendar and coordinate information provided
Manage database (Scotland Yard) with employee information
Assist with inventory management and ordering of office and kitchen supplies
Distribute mail, faxes, and deliveries and help coordinate delivery to satellite offices
Process appropriate death certificates and coordinate with by MDs & NPs in timely manner
Coordinate and process death certificate corrections
Maintain a positive and helpful environment
Maintain clean and pleasant work environment
Field staff questions
Work with heavy interruptions while handling multiple duties
Perform other duties as assigned by supervisor
Expectations how you do it
TL Core Values are exemplified in all interactions with internal and external customers
Adheres to TL policies, procedures and guidelines
Review and adhere to the Reception Process
Adhere to all National and State Regulations and ACHC Standards
Adheres to NHPCO Ethical Practices
Requirements what you need
High School diploma required plus one year work experience
May be required to sit at a computer monitor and use repetitive motion techniques for prolonged periods of time
Must have sensory abilities to complete communication and documentation requirements of the job
May be required to lift up to 50 pounds
Master necessary TL agency software
Computer literate, including proficiency in Microsoft Outlook, Excel and Word
Ability to work scheduled and/or unscheduled overtime; at times with short notice
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Title: Receptionist, Full-time (32 hours per week)
Company: TRANSITIONS LIFECARE
Location: Raleigh, NC
Category:
