Overview

Receptionist Hospitality Background Jobs in Dubai, UAE/Dubai at Client of Reap HR

Receptionist With Hospitality Background We are looking to hire a professional and polished Female Receptionist  for one of our top-end clients (a luxury real estate firm) in Dubai.  The ideal candidate will have excellent

communication skills

, a strong sense of customer service, and a keen eye for detail. This role will play a key part in ensuring an exceptional experience for clients, guests, and visitors, aligning with the high-end, professional image of the brand.

As the face of the company, you will be responsible for creating a welcoming environment, managing administrative duties, and providing support to the team while delivering outstanding service to the clients in a luxury real estate setting.

Key Responsibilities:

1. Client & Visitor Relations:

Greet  and welcome clients, visitors, and guests in a friendly, professional, and courteous manner, ensuring they feel valued and respected. Provide exceptional customer service  by addressing client inquiries, directing them to the appropriate department, and ensuring their needs are met promptly. Offer refreshments  and maintain a comfortable environment for clients, visitors, and potential buyers during meetings and property showings. Ensure that all clients, partners, and guests experience the luxury service expected of a high-end real estate company.

2. Administrative & Reception Support:

Answer and direct calls  to the appropriate team members, ensuring timely and accurate

communication

. Schedule appointments , property showings, and meetings for brokers, agents, and management staff. Manage the reception area , ensuring it is always clean, organized, and presentable, in alignment with the company’s luxurious branding and image. Maintain office supplies  and reorder items as necessary. Handle incoming and outgoing mail  and packages, ensuring timely distribution to the appropriate recipients.

Coordinate and manage any special requests from guests or staff, ensuring the highest standard of service.

3. Administrative Assistance:

Assist the administrative team with various tasks as needed, including managing calendars, coordinating meetings, and preparing documentation. Provide support to the sales and marketing teams , including assisting with preparing presentation materials or property information for clients. Maintain and update databases  (e.g., contact lists, property details, client preferences) to ensure all information is current and accurate.

4. Property Coordination & Marketing Support:

Coordinate with agents and brokers to ensure property listings, promotional materials, and other assets  are

up-to-date

and displayed effectively in the office. Help arrange and support client viewings and open houses , ensuring logistics and client comfort are prioritized. Assist in preparing marketing collateral  such as brochures, flyers, and presentation materials for properties.

5. Health & Safety Compliance:

Ensure that the reception area adheres to health and safety regulations  and company policies. Maintain an organized and secure environment, safeguarding client confidentiality and sensitive information.  Requirements

Qualifications:

Education and Experience:

High School Diploma  or equivalent; additional qualification in hospitality or business administration is a plus. Must have (3 to 5 years experience) in a …

Title: Receptionist Hospitality Background

Company: Client of Reap HR

Location: Dubai, UAE/Dubai

Category: Administrative/Clerical, Customer Service/HelpDesk

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