Receptionist & Operations Assistant

Overview

Receptionist & Operations Assistant Jobs in Yangon, Myanmar at Kings Yangon-International School

Title: Receptionist & Operations Assistant

Company: Kings Yangon-International School

Location: Yangon, Myanmar

Position Objective 

The Receptionist & Operations Assistant will be responsible for performing a variety of administrative and receptionist duties to support the smooth running of the school’s operations. The objective of this role is to provide excellent customer service to guests, maintain a clean and tidy reception area, manage telephone calls and messages, and assist with daily administrative duties.

Responsibilities

1. Welcome guests and visitors in a professional manner, ensure their needs are attended to, and direct them to the appropriate person or department.
2. Maintain a clean and tidy reception area at all times.
3. Manage and record all incoming and outgoing telephone calls, messages, and letters.
4. Record and report daily and monthly attendance list of staff.
5. Control the admin store for daily and monthly issue, including keeping records of medicine in/out, drinking water in/out, daily newspaper, and other supplies.
6. Assist with daily administrative duties, such as filing, printing, scanning, and operations processes.
7. Check, list, and maintain the office inventory fixed assets list and report to the Senior Operations Manager.
8. Perform other special duties as assigned by the Manager.

Qualifications & Requirement 

1. At least 1-2 years of experience as a receptionist or administrative assistant in a similar role.
2. Excellent communication and interpersonal skills, including the ability to communicate effectively with guests, staff, and stakeholders at all levels.
3. Strong organizational and planning skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
4. Proficiency in Microsoft Office and other relevant software programs.
5. A commitment to maintaining high standards of cleanliness and hygiene, as well as experience in managing and supervising cleaning staff.
6. Knowledge of inventory management techniques and tools, as well as experience in developing and implementing inventory management plans.

KPIs and KRAs

1. Ensure all guests are welcomed in a professional and courteous manner, and directed to the appropriate person or department.
2. Maintain a clean and tidy reception area at all times to ensure a professional appearance of the school.
3. Manage and record all incoming and outgoing telephone calls, messages, and letters.
4. Ensure that all staff attendance is recorded and reported daily and monthly.
5. Maintain accurate records of all office inventory and fixed assets and report them to the Senior Operations Manager.
6. Assist in the daily administrative duties of the school, such as filing, printing, scanning, and operations processes.
7. Provide support to other departments and staff as required.
8. Ensure that all assigned tasks are completed on time and to a high standard.
9. Continuously improve the quality and efficiency of administrative processes.