Overview
Receptionist/Scheduler Jobs in Covina, CA at DG Therapy Group
Full Job Description
Front Desk Receptionist/Scheduler
Make a difference in a child’s life…
Join our FUN and Energetic Growing Pediatric Therapy Company Servicing All of Los Angeles County. We specialize in providing quality services to children with disabilities. We assess and develop individualized treatments plans for children ages 0 – 21.
DG Therapy Group is hiring for a Full-Time Receptionist/Scheduler to work Monday- Friday and some Saturdays.
The Receptionist/Scheduler will provide general office support with a variety of clerical activities and related tasks including but not limited to answering incoming calls on a multi-line telephone switchboard, directing calls to appropriate associates, scheduling appointments, mail distribution, flow of correspondence, filing, taking co-payments/deductibles, etc. They are also a liaison between the parents, therapists and funding source (regional centers). They coordinate therapy schedules for each therapist within a specific territory along with sending and tracking patient related correspondence.
Job Requirements:
Strong verbal and written communications skills
Ability to coordinate high volume of patient and therapist appointment schedules
Request authorizations for new cases
Review, track and submit reports to regional centers
Utilizing e-billing monthly to ensure rendered services are corresponding with billing totals
Ensure patients are maximizing their monthly therapy sessions
Accurately project travel time utilizing internet for therapist seeing in-home patients
Provide occasional translation to care givers and staff
Excellent customer services skills
Must possess personal aptitude in solving problems, orderliness, responsibility, calmness under tight deadlines
Must be detail-orientated and thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other software programs
Ability to pass (clean) fingerprinting background check and reference
1-2 years of (related) experience: scheduling, customer service, etc.
Bilingual – Spanish is required
DG Therapy Group offers options for fully paid medical, dental and vision benefits as well as vacation, sick and holiday pay for all full time, regular employees.
For immediate consideration, please forward a resume with hourly wage expectation
The duties above are not intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be require to perform additional, position-specific tasks.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
Weekends as needed
Ability to Commute:
Covina, CA 91724 (Required)
Ability to Relocate:
Covina, CA 91724: Relocate before starting work (Required)
Work Location: In person
Title: Receptionist/Scheduler
Company: DG Therapy Group
Location: Covina, CA
Category:
