Overview
REGULATORY BOARD ADMINISTRATIVE ASSISTANT 1 – 03042025-65905 Jobs in Nashville, TN at Health
Job Information
State of Tennessee Job Information
Opening Date/Time
03/04/2025 12:00AM Central Time
Closing Date/Time
03/10/2025 11:59PM Central Time
Salary (Monthly)
$3,595.00 – $5,380.00
Salary (Annually)
$43,140.00 – $64,560.00
Job Type
Full-Time
City, State Location
NASHVILLE, TN
Department
Health
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, HEALTH RELATED BOARDS DIVISION, DAVIDSON COUNTY
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to three years of full-time work in one or a combination of the following: management, administrative support to management, or clerical experience.
Substitution of College Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a month-for-month basis to a maximum of three years (e.g., 45 quarter hours may substitute for one year of the required experience).
OR
Experience equivalent to one year as a Licensing Technician with the State of Tennessee.
Necessary Special Qualifications: None.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Overview
Summary: Under general supervision, is responsible for regulatory boards administrative work of routine difficulty; and performs related work as required.
Distinguishing Features: An employee in this class handles administrative activities for a board or boards necessary for the execution of statutes and mandates. This class differs from Regulatory Board Admin Asst 2 in that an incumbent of the latter performs duties of greater scope and complexity and may supervise a small staff. This class differs from Licensing Technician in that an incumbent of the latter provides the clerical support needed to determine eligibility for licenses, permits, or certifications covered by standard procedures.
Responsibilities
Evaluating Information to Determine Compliance with Standards:
Makes a recommendation to accept or reject the application in accordance with pertinent laws, rules, and regulations, and forwards recommendation to supervisor for approval.
Reviews licensure/application, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures and law.
Evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements.
Ensures mandates and pronouncements are implemented as assigned.
May make determinations on requests for reciprocity and renewal, per policy, procedures and law.
Processing Information:
Matches payments made to cashier’s office with appropriate licensee’s record.
May process expenditure reports.
Interacting With Computers:
Enters and/or revises data from multiple sources into data base.
May post or make adjustments to payments on licensee’s record in computer.
Documenting/Recording Information:
Maintains and processes license payment records and accounts for fees to include refunds and returned checks.
Maintains license payment records.
Coordinates the collection and preparation of reports.
May prepare reports for submission to the board.
May prepare leave and attendance requests and timesheets.
Communicating with Persons Outside Organization:
Responds to applicant inquiries about licenses.
Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license.
Supplies requested information, records, or reports.
May handle complaints and explain policies, procedures, and laws to applicants, members of the public, board and commission members, operating departments, and other entities.
May notify applicants of passing or failing examination scores.
Getting Information:
Examines the status of the case from established computer databases.
Scheduling Work and Activities:
Schedules requisite competency examinations.
Notifies applicant of date, time, and place of examination or interviews.
Prepares the meeting facility.
May coordinate meetings for pertinent boards and commissions.
Communicating with Supervisors, Peers, or Subordinates:
Discusses critical deviations from standard policies and procedures with a supervisor.
Relates findings to appropriate personnel (e.g., supervisor, director, or attorney) of the status of the case.
Collects expenditure reports.
Discusses issues concerning the preparation of reports with supervisor.
May instruct peers and subordinates on the performance job duties.
May ensure that administrative staff collects and prepares leave requests and timesheets, weekly reports, and inspection sheets.
May collect reports from inspectors, investigators, and auditors.
Monitor Processes, Materials, or Surroundings:
May monitor or review the status of case investigations of individuals practicing pertinent occupations and professions.
May monitor applicants during the examination.
Making Decisions and Solving Problems:
May issue licenses, certificates, registration, or other statements of authority to practice in an occupation or profession.
Monitoring and Controlling Resources:
May order equipment and supplies.
Competencies (KSA’s)
Competencies:
Integrity and Trust
Time Management
Listening
Written Communications
Customer Focus
Dealing with Ambiguity
Functional/Technical Competencies
Informing
Technical Learning
Action Oriented
Knowledge:
Knowledge of Customer Service Principles
Knowledge of Administrative and Clerical Procedures
Knowledge of Grammar and Spelling
Knowledge of Basic Mathematics
Skills:
Reading Comprehension Skills
Basic Computer Skills
Problem Solving Skills
Writing Skills
Abilities:
Oral Expression Ability
Oral Comprehension Ability
Ability to Comprehend New Information
Ability to Instruct
Multi-Tasking Ability
Deductive Reasoning Ability
Ability to Work in a Team Environment
Social Perceptiveness Ability
Tools & Equipment
Computer
Copier
Printer
Fax Machine
Scanner
Calculator
Tablet
Laptop
Phones
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver’s license
For the past five years, the candidate’s driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver’s License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
Title: REGULATORY BOARD ADMINISTRATIVE ASSISTANT 1 – 03042025-65905
Company: Health
Location: Nashville, TN
