Overview
Remote Customer Service Jobs in McDonough, Georgia, USA at Northwest Cascade Inc.
Career Opportunities with Northwest Cascade Inc
A great place to work.
Careers At Northwest Cascade Inc
Current job opportunities are posted here as they become available.
Remote
* Customer Service Rep – Full-Time – M-F
* Preference will be given to candidates that live within 2 hours of Conroe, TX, Austin, TX or McDonough, GA to allow for quarterly and occasional other team meetings.
Join Honey Bucket, a division of Northwest Cascade, and be part of an employee-owned company excelling in portable restrooms, hand-washing stations, fencing, and storage containers. Home of over 750 employees in seven states, we offer driven individuals opportunities to earn more than just a paycheck!
Day in the Life:
Handle inbound/outbound calls, emails, and other communications.
Input orders and appointments accurately across multiple programs.
Document inquiries for outside sales.
Solve problems independently and with the team.
Manage escalated calls promptly, summarizing for managers.
Utilize excellent interpersonal, verbal, and written communication skills.
Perform general office duties like filing, faxing, and creating Word and Excel documents.
Be flexible in taking on additional tasks as needed.
Qualifications:
Dependability and excellent attendance
3-5 years of customer service and/or office administrative experience (preferred)
Strong organizational, communication, and time management skills
Ability to quickly learn programs and product knowledge
Proficiency in using a PC and navigating a Windows environment
We Offer:
Full-time, year-round work with OT opportunities
Hourly Starting pay: $16.00 – $19.00 DOE
Schedule:
12:30 PM – 9:00 PM (CST) or 1:30 PM – 10:00 PM (EST) Monday-Friday
Employer-paid medical, vision, and dental, discounted for family
Paid time-off and 401k with company match
On-the-job training and tuition reimbursement
Diversity and Inclusion
Opportunities are equal for all people through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We value diverse perspectives and backgrounds and believe they create a strong and innovative workforce that delivers outstanding results.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class.
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Title: Remote Customer Service
Company: Northwest Cascade Inc.
Location: McDonough, Georgia, USA
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual), Administrative/Clerical
