Overview
Sales Administrator Jobs in Pioneer, West Region, Singapore at Legrand Singapore
Title: Sales Administrator
Company: Legrand Singapore
Location: Pioneer, West Region, Singapore
Role Summary:
The Sales Administrator provides administrative, operational, and customer service support to the sales team to ensure efficient order processing, accurate sales reporting, and exceptional customer service. The role serves as a key liaison between customers, sales personnel, and internal departments, supporting business growth through effective coordination and data management.
Role Responsibilities:
- Process incoming purchase orders accurately and promptly
- Ensure all sales orders are entered and maintained correctly in SAP
- Monitor order status and coordinate with relevant departments to ensure timely fulfillment
- Maintain accurate customer records, key account information, and important business dates
- Serve as the primary point of contact for customer inquiries relating to orders, deliveries, and account support
- Build and maintain strong customer relationships through professional and responsive service
- Prepare weekly and monthly sales reports
- Generate sales analyses and management reports as required
- Update and maintain customer and sales databases within SAP
- Follow up with customers regarding outstanding payments
Role Requirements:
- Diploma, Higher NITEC, or equivalent qualification in Business Administration, Sales, Marketing, or a related discipline
- Strong proficiency in Microsoft Excel, including Pivot Tables, formulas, data analysis, and reporting.
- Sales Operations
- Order Processing
- Customer Relationship Management (CRM)
- Data Analysis & Reporting
- Administrative Support
- Customer Service Excellence
- Coordination & Planning
