Overview
Sales Assistant Jobs in McMinnville, OR at Express Employment
The Sales Assistant role is to partner with the assigned salesperson(s), creating a team approach to provide excellent service to customers and vendors. Being inquisitive, personable, relational, proactive and willing to learn about the lumber industry are all imperative.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Input sales orders into inventory software, process necessary paperwork and deliver to production to start order.
- Track order status, reviewing what is due and what is late and then working with production, planning, and dispatch teams to resolve any challenges to fulfill order in timely manner.
- Provide salesperson with necessary updates and information obtained by tracking orders or from customers.
- Manage orders that are ready by calling customers and tracking what has/has not been picked up.
- Act as liaison between customer, vendor and salesperson when salesperson is unavailable (email or phone), providing support with taking information, giving answers, diffusing tense situations, etc.
- Email or call customers/vendors with order status, questions, needed information or problem solving.
OTHER DUTIES AND RESPONSIBILITIES
- Process all credits/claims for assigned salespeople
- Review order status weekly on special purchase orders
- Ensure production has all orders in a time-sensitive manner
- Performs other duties and/or assists with special projects as needed
JOB/BEHAVIORAL COMPETENCIES
- Displays strong initiative and desire to learn, grow, and improve
- Ability to multitask in fast paced environment
- Excellent written and oral communication skills
- High attention to detail
- Ability to work in a collaborative team environment
- Strong computer skills and ability to learn industry-specific software and technology
- Ability to flex and adapt quickly in high-stake scenarios
- Ability to solve problems in a dynamic and evolving environment
MINIMUM QUALIFICATIONS AND EXPERIENCE
- High School Diploma or equivalent
- Minimum of 1 year data entry experience
- Proficient typing and ten key skills required
- Excellent basic math skills
- Previous lumber knowledge helpful
schedule: Monday – Friday, 8am-5pm
pay: $19.00/hour + DOE
#MacAdmin
Title: Sales Assistant
Company: Express Employment
Location: McMinnville, OR
Category: