Overview
Sales Support and Administrative Officer Jobs in Brisbane, Queensland, Australia at Brunel
Title: Sales Support and Administrative Officer
Company: Brunel
Location: Brisbane, Queensland, Australia
About EcoCycle
Our client, EcoCycle, is Australia’s biggest licensed mercury recycler and a nationally EPA‑licensed operator capable of managing the entire end‑to‑end recycling process, from safe collection through to full mercury recovery. As a national leader in hazardous waste recycling, EcoCycle supports thousands of organisations across healthcare, dental, industrial, government and commercial sectors with compliant, environmentally responsible waste‑management solutions.
Beyond mercury, EcoCycle also provides recycling services for lighting waste, batteries, e‑waste, and other specialised hazardous materials, helping organisations meet regulatory obligations while reducing their environmental footprint. With dedicated facilities, mobile collection services and strict quality‑assurance standards, EcoCycle operates at the highest level of safety, traceability and compliance.
Their mission is to minimise hazardous waste in the environment, champion best‑practice recycling, and make sustainable waste management accessible and achievable for businesses of all sizes. EcoCycle is committed to innovation, regulatory leadership, and supporting a cleaner, safer future for Australian communities.
About the Role
This role sits at the heart of EcoCycle’s Queensland operation and is critical to supporting growth, structure, and customer experience.
This is not a traditional back‑office admin role. It is hands‑on, visible, and operational, acting as a key connection point between customers, drivers, sales, transport, and site leadership.
As activity increases, this role exists to bring consistency, accuracy, and structure to administrative processes while ensuring the site presents professionally at all times.
Key Responsibilities
Reception & Customer Interface
- First point of contact for customers, drivers, suppliers, and visitors
- Manage incoming calls and enquiries professionally
- Schedule and coordinate collections and customer requests
Sales & Administration Support
- Day‑to‑day sales administration and documentation support
- Assist with invoicing processes and follow‑ups
- Act as a central link between customers, sales, and operations
Transport & Logistics Support
- Receive, review, and manage driver dockets and weighbridge data
- Validate information before submission to Head Office (VIC)
- Support daily transport and logistics coordination
Reporting & Data Management
- High‑volume, high‑accuracy data entry
- Prepare monthly material and collection reports
- Use Excel confidently (formulas, pivot tables, reconciliation)
Office Systems & Continuous Improvement
- Help introduce clearer, more consistent admin workflows
- Improve process reliability as volumes scale
- Maintain organised records and documentation
Essential Experience & Skills
- Background in sales support, administration, or operations support
- Strong customer service and phone communication skills
- Advanced Microsoft Excel capability (formulas, pivot tables)
- High attention to detail and ability to manage competing priorities
- Full Australian working rights
Desirable Experience
- Exposure to logistics, transport, recycling, waste, or industrial environments
- Experience with dockets, invoicing, or materials reporting
Personal Attributes
- Highly organised and proactive
- Comfortable working in a lean, evolving environment
- Takes ownership and follows through
- Values purpose, impact, and continuous improvement
Career Opportunity
As EcoCycle’s Queensland site continues to scale, this role offers:
- Expanding scope and responsibility
- Clear pathways into senior administrative, sales or operationally aligned roles
- Real involvement in shaping how the operation grows
More Information
Brunel is proud to support EcoCycle's continued growth of a purpose‑driven organisation leading Australia’s circular economy.
Interested?
For a confidential discussion about the role, candidates can contact:
Kate Faulkner
Senior Client Solutions Manager – Brunel
📞 0455 667 863
Brunel and EcoCycle are equal opportunity employers committed to providing a diverse and inclusive workplace. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and those from culturally diverse backgrounds, and we are happy to support candidates who may require adjustments throughout the recruitment process.
