Overview
Scheduling Coordinator Jobs in Charlotte, NC at Cauthen Counseling Consulting PLLC
Job Overview
We are seeking a detail-oriented and efficient Scheduling Coordinator to join our team. This role is vital in managing appointment schedules, coordinating communications, and ensuring smooth operational flow. The ideal candidate will excel in phone communication, possess strong organizational skills, and be proficient with spreadsheets. A great listener and someone who follows directives carefully will thrive in this position, contributing to the overall efficiency of our scheduling processes.
Duties
- Manage and update appointment schedules accurately using spreadsheets.
- Communicate effectively via phone to coordinate appointments, confirm schedules, and address any scheduling conflicts or changes.
- Follow established directives to ensure all scheduling procedures are adhered to consistently.
- Respond promptly to scheduling inquiries and provide excellent customer service through clear and professional communication.
- Collaborate with team members to optimize scheduling workflows and improve efficiency.
- Maintain organized records of all scheduled appointments and related correspondence.
Skills
- Excellent phone communication skills with a professional and courteous demeanor.
- Strong proficiency in spreadsheet software for data entry, tracking, and reporting purposes.
- Exceptional listening skills to understand client needs and follow instructions accurately.
- Ability to work quickly and efficiently while maintaining attention to detail.
- Great at following directives and implementing instructions precisely.
- Strong organizational skills with the ability to manage multiple schedules simultaneously.
Qualifications
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience in an administrative role, preferably in scheduling or customer service.
- Proficient in using scheduling software and Microsoft Office suite (Excel, Word, Outlook).
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Exceptional speed in task execution, coupled with great listening skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment.
This position offers an opportunity for a motivated individual to contribute to a well-organized team environment by ensuring seamless scheduling operations through effective communication and meticulous record-keeping.
Pay: $22.00 – $25.00 per hour
Work Location: In person
Title: Scheduling Coordinator
Company: Cauthen Counseling Consulting PLLC
Location: Charlotte, NC
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