Overview
Service Admin Jobs in Gloucester, England, UK at Omega Resource Group
Job Title:
Service Admin
Interested in this role You can find all the relevant information in the description below.
Location:
Gloucester
Pay Range/details: £13 per hour
Contract Type:
Temp
Our client located in gloucester is looking for a Service Admin to join the team. As a Service Admin, you’ll collaborate closely with the Service Manager and Service Engineers to deliver top-
quality customer service
and ensure all service level agreements are met. This Service Admin position offers an
exciting
opportunity to contribute to a
dynamic
team environment
.
Key Responsibilities
– Service Admin
Check customer portals and incoming emails for new PPM tasks
Create new jobs on Job Logic and update portals as required
Schedule jobs within specified timescales and allocate to relevant engineers
Update customer portals with engineer details and ETA
Review workloads and assign engineers to emergency call outs
Obtain quotes from engineers and suppliers for quoted works
Submit quotes to customers and update Job Logic accordingly
Allocate engineers for site surveys following customer requests
Contact sites 24/48 hours prior to appointments to confirm RAMS and access requirements
Enter invoice information onto Job Logic
Check credit notes and invoices and pass to Finance Manager
Qualifications & Requirements – Service Admin
Strong organisational and
multitasking
skills
Ability to work collaboratively with a team
Proficiency in using job management software or willingness to learn
Excellent
communication skills
for liaising with customers and engineers
Experience in administration or customer service (desirable but not essential)
What we can offer – Service Admin
Competitive pay
with temp to perm opportunity
Supportive
team environment
Chance to develop skills in service coordination
Access to training and
career progression
Work in a
dynamic
and growing department
Call for action:
For more information on this role, please contact Charlie Boulton on (phone number removed) or send a copy of your CV to (url removed)
Candidates who are currently a Service Admin, Service Coordinator, Administrator, Customer Service Advisor, or Scheduler may be suitable for this position
For details of other opportunities available within your chosen field please visit our website (url removed)
Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors
Title: Service Admin
Company: Omega Resource Group
Location: Gloucester, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Executive Admin/ Personal Assistant, Virtual Assistant/ Remote Admin)
