Overview
Service Administrator Jobs in Melbourne, Victoria, Australia at Vertiv
Title: Service Administrator
Company: Vertiv
Location: Melbourne, Victoria, Australia
Vertiv is seeking to add an Administrator to our high performing Melbourne team!
The purpose of this position is to provide a point of co-ordination for the daily activities of the Service Department, supporting the Service Operations Manager and providing a point of contact for the customer. This position also ensures the accurate and timely processing of all administration works associated with the Thermal & Power Service Department for the State.
Who we are:
Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress.
Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation.
As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs.
Why Join Vertiv?
Meaningful & Fulfilling Work
Collaborative Culture
Global Career Opportunities
Inspiring & Caring Leaders in the industry
Recharge Your Potential
Insurance & Leave Benefits
Port Melbourne Office
Responsibilities
Receiving & dispatching of parts and goods in Oracle
Invoicing of jobs when completed to ensure revenue streams are constant for the branch
Receipting & reconciling Supplier & Sub-Contractor invoices forwarding for payment
Check service reports & Warranty Claim forms for accuracy before sending to Head Office
Maintenance of stationary, computer & photocopier supplies for Service team
Filing & general clerical / administration duties as needed
Ensure work is of high standard promoting quality image to customers and suppliers
Any other Administrative duties as deemed necessary to ensure smooth operation in Services
Coordination of Client Purchase Orders for Service calls
Assist branch with receiving of parts in Warehouse & manage inventory
Requirements
3+ years administration experience in a similar environment
Proficiency in Microsoft Office applications
Customer-centric & Interpersonal relationship management skills
Attention to detail & prioritisation capability
Time management & Well organised
