Overview
Service Administrator Jobs in Pineville, NC at MK Mechanical
Overview
We are seeking a dedicated and organized Service Administrator to join our team. In this role, you will be responsible for providing exceptional administrative support to ensure the smooth operation of our service department. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset with a sense of urgency. This position is essential in maintaining efficient service operations and enhancing customer satisfaction.
Duties
Manage daily dispatching of service technicians with the help of Service Manager
Regularly reviewing and scheduling routine preventive maintenance visits.
Assist with clerical tasks such as but not limited to data entry into our service software, answering company phone, sorting mail, and ordering office supplies.
Creating and finalizing daily tech schedule in advance of the following day with the assistance of the Service Manager.
Responsible for the Fleet Management of all company vehicles (scheduling oil changes, repairs, keeping up with mileage, etc).
Managing warehouse inventory which includes keeping accurate counts of air filters on hand.
Send job reports in a timely manner to customers.
Assigning purchase order #s to service technicians
Qualifications
Proven experience in an administrative or clerical role.
Strong computer literacy including experience with applications such as Microsoft word, excel, and the ability to learn our service software.
Excellent phone etiquette and interpersonal skills to interact effectively with clients and colleagues.
Ability to manage multiple tasks efficiently while maintaining attention to detail.
Prior experience in customer support or front desk operations is highly desirable.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Positive can-do attitude is a must to excel in this position!
If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for the Service Administrator position.
Job Type: Full-time
Pay: $22.00 – $24.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to Commute:
Pineville, NC 28134 (Required)
Ability to Relocate:
Pineville, NC 28134: Relocate before starting work (Required)
Work Location: In person
Title: Service Administrator
Company: MK Mechanical
Location: Pineville, NC
Category:
