Overview
Servpro Estimator/Coordinator Jobs in Sugar Land, Texas, USA at ServiceMaster Clean of Fraser Valley
Position: Servpro of Sugar Land Job Estimator/Coordinator (Houston / Texas)
Benefits:
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
SERVPRO of Sugar Land Job File Estimator / Coordinator
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations?
Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Monitor job file status
Monitor job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate using Xactimate, Mica and/or Symbility
Daily job file coordination
Perform job file backup
Maintain internal and external communications
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Complete job file audit process
Perform job close-out
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office-related experience preferred.
Experience with writing estimates, job file processes, and quality assurance required.
Experience in service industry environment a plus.
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times.
Polite, confident, and excellent customer service skills, including listening and questioning skills.
Ability to remain calm and professional during tense or stressful situations.
Excellent organizational skills and strong attention to detail.
Very self-motivated and goal-oriented.
Ability to multi-task.
Capability to work in a fast-paced, team-oriented office environment.
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
Know how to use Xactimate and proprietary software.
Minimum of HSD/GED preferred.
Ability to successfully complete a background check subject to applicable law.
Hours
40 hours/week, flexible to work overtime when required. Vary between 7 a.m. and 7 p.m (usual hours are 7:45am to 5:00pm). There is a shared on-call rotation for after hour calls with financial reimbursement for this service. This is a shared rotation of all office personnel.
Pay Rate
Competitive pay based on experience.
SERVPRO of Sugar Land is an EOE M/F/D/V employer.
#J-18808-Ljbffr
Title: Servpro Estimator/Coordinator
Company: ServiceMaster Clean of Fraser Valley
Location: Sugar Land, Texas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry)
