Overview
Site Administrator Jobs in Kitchener, Ontario, Canada at GreenWin
Job Description
Summary: The Site Administrator is primarily responsible for the administration of the assigned property. The Site Administrator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by the Company.
What you’ll get to do:
Provide administrative support to the site staff and Manager, Residential Operations as requested and as directed by the Manager, Residential Operations
Rectify any tenant issues that may arise and escalate as required
Maintain accurate database with rent collection
Manage purchase orders – create, receive and ensure accuracy
Assist with scheduling of contractors as required
Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time
Professionally and courteously handle all telephone and ‘walk-in’ enquiries from residents
Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents
Communicate with the Manager, Residential Operations, team members and site staff on an ongoing basis
As part of the overall team, maintain goodwill of customer during service period and promote the organization to existing and potential customers
Work with the team to recommend modifications for service improvement
Assist team in assessing service performance and customer satisfaction
Maintain excellent tenant relations within the assigned property
Who you are:
College Diploma in Business Administration
Preferred knowledge/experience in Property Management
Strong communication and interpersonal skills
Exceptional customer service and organizational skills
Proficient with computer software, specifically MS Office
Knowledge of Yardi preferred
Patient and understanding with residents
Team player who has the ability to ability to multi-task in a fast paced environment
Title: Site Administrator
Company: GreenWin
Location: Kitchener, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Business Administration, Office Assistant)
