Overview
Social Media Community Admin Jobs in Quezon City, National Capital Region, Philippines at Reliasourcing Inc.
Title: Social Media Community Admin
Company: Reliasourcing Inc.
Location: Quezon City, National Capital Region, Philippines
Social Media Community Admin (Skincare Brand)
Location: Onsite – Double Dragon Plaza, Pasay City
Employment Type: Full-time
Schedule: New York Time Zone (Evening & Weekend Shifts)
About the Role
We’re looking for a Social Media Community Admin to support a fast-growing skincare brand by managing its online community and ambassador program. If you’re passionate about social media, community engagement, influencer marketing, and delivering exceptional customer experiences, we’d love to hear from you.
Key Responsibilities
- Manage and engage with the brand’s online community across multiple social media platforms.
- Review ambassador applications, content submissions, and related documents.
- Respond promptly to community inquiries, comments, and messages while maintaining the brand’s tone of voice.
- Build positive relationships with brand ambassadors through active engagement on TikTok, Instagram, and Facebook.
- Coordinate ambassador send-outs, including PR packages and product shipments.
- Track ambassador content and maintain accurate records.
- Provide administrative support, including shipment tracking, updating communications, and other operational tasks.
- Contribute ideas to improve community engagement and overall customer experience.
Qualifications
- Experience in Community Management, Social Media Management, Influencer Marketing, Customer Support, or a related role.
- Strong knowledge of TikTok, Instagram, Facebook, and current social media trends.
- Experience in content moderation, community engagement, and responding to comments or direct messages.
- Experience coordinating PR packages, gifts, or product shipments is an advantage.
- Excellent written English communication skills.
- Highly organized with exceptional attention to detail.
- Ability to manage multiple priorities and work independently.
- Self-motivated, proactive, and customer-focused.
- Willing to work evening and weekend shifts aligned with the New York time zone.
