Overview
Solution Consultant – HR/Benefits Jobs in United States at UKG
Job Description
Job ID
SOLUT013807
Employment Type
Regular
Work Style
remote
Location
United States
Travel
Up to 25%
Role
Solution Consultant – HR/Benefits
Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
About the Role:
UKG is seeking energetic, customer-focused individuals to implement UKG Ready, our award-winning HCM offering. As a Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll and/or human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.
Duties and Responsibilities:
Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs
Working cross-functionally and amongst a team on new customer implementations
Acting as the subject matter expert for clients on the Ready product
Staying up to date on the latest product features and functionality
Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization
Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready
Proactively communicate with customers and UKG Project Team members to keep them apprised of project status; mitigating and providing solutions for process or product related issues.
Utilizing critical thinking and problem-solving strategies to complete tasks
Completing project milestones by due dates and keep project tracking tool updated on a weekly basis.
Creating & build custom reports within product
Basic Qualifications:
2+ years’ experience implementing HR and/or benefits administration software
Ability to work on 10 or more implementation projects simultaneously
Preferred Qualifications:
Experience with UKG Ready/Kronos Workforce Ready or other HCM software
PHR, SHRM certification
Comfortable working in an environment in which businesses processes, tools, etc. are still being defined
Demonstrated ability to troubleshoot technical issues
Excellent communication and consulting skills
BS/BA degree or equivalent experience
Ability to work in a fast-paced team environment
Where we’re going:
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer:
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process:
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $62,300 to $89,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers
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Title: Solution Consultant – HR/Benefits
Company: UKG
Location: United States
