Overview
Sr. Manager, Corporate Facilities and HR Business Support Jobs in Phoenix, AZ at PetSmart
About the Team
Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!
About the Location
Onsite Position:
This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).
About the Job
SUMMARY
The Sr. Manager, Corporate Facilities and HR Business Support will lead the planning, development, and day-to-day operations of our corporate campuses and office facilities. This strategic and operational role ensures that our workplaces reflect our brand, support a high-performance culture, and meet evolving business needs. The successful candidate will be passionate about creating employee-centered environments that are safe, efficient, and aligned with our values as a pet-first organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES (including but are not limited to the following):
Team Leadership: Lead, mentor, and develop a team of facility operations staff. Build a service-focused culture that prioritizes employee needs and operational excellence.
Corporate Facilities, Print Center and Business Center (mailroom) Oversight: Manage daily operations of corporate buildings, including offices, support centers, and associated infrastructure to ensure functionality, safety, and efficiency of our Amenities, Print Center and Business Center.
Budgeting & Reporting: Develop, manage, and track/monitor around RTB, Capital and Expense budgets for the organization or specific projects ensuring adherence to financial policies. Deliver cost-effective solutions and detailed reporting to senior leadership. This role will also analyze the financial data and watch trends and spend over the fiscal year.
Project Leadership: Plan and execute capital improvement projects, renovations, expansions, and relocations. Serve as the liaison between internal stakeholders, design teams, contractors, and external vendors.
Strategic Space Planning: Lead long-term planning for office layout, workspace optimization, hybrid work accommodations, and future growth. Collaborate with HR and IT to enhance employee productivity and workplace satisfaction. Manage space planning software to provide reporting to the business for space planning decisions.
Vendor & Contract Management: Select, negotiate, and oversee contracts with third-party service providers for maintenance, cleaning, landscaping, HVAC, security, and more.
Business Service Request (BSR): Manage the Business Services Request (BSR) work order system and schedule, prioritize, and complete BSR requests, as well as office space needs at the Phoenix Home Office, this is inclusive of furniture and or storage needs. Partner with onsite engineering on HVAC, Lighting, Plumbing, and other building related needs.
Asset Management: Manage a centralized asset inventory system to track and manage all facilities-related assets, including furniture, fixtures, equipment, and capital infrastructure. Ensure accurate lifecycle tracking, coordinate asset repairs and replacements, and align with budget planning and procurement strategies. Work closely with internal stakeholders to ensure visibility, accountability, and optimal utilization of assets.
Emergency Preparedness & Compliance: Ensure that all corporate facilities comply with OSHA, ADA, local building codes, and company safety standards. Plays a key role in emergency response plans and business continuity strategies.
QUALIFICATIONS:
Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or related field.
A minimum of four (4) years of progressive experience in facilities or operations, preferably within retail or corporate environments. Experience should also include leadership experience managing complex or multi-site operations.
Experience supporting hybrid or flexible work models in a corporate environment.
Proven project management skills with a proven ability to lead projects from conception through completion.
Proficiency or ability to learn facilities management software (e.g., FM systems, AutoCAD) and Microsoft Office.
Certified Facility Manager (CFM), Facilities Management Professional (FMP), or related certification is a plus.
SUPERVISORY RESPONSIBILITIES
Lead team of project managers, business center associates, and contractors.
PHYSICAL DEMANDS and WORK ENVIRONMENT
Physical agility and strength are required. This position requires handling of objects over 50 pounds, and standing, walking, bending, and/or reaching for ~25% of the day. Other time is spent providing quality assurance inspections and sitting at a desk in front of a computer.
Able to lift, push, pull, and move equipment, supplies, etc. of 50 pounds or greater
Able to work in small or confining spaces
Able to work while standing on a ladder
Able to work outdoors in varying weather conditions
Willing, as necessary, to work beyond normal working hours, on weekends, and remain accessible when away from the office
About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.
Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet friendly environment, bring your pets to work!
On-site Dog Park
“Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
“Sit & Stay” Café serving fresh breakfast and lunch options
On-site coffee bar
“Lil’ Paws” learning center and onsite daycare facility (associate paid)
Volunteer events with PetSmart Charities
Learn more about #Life A tPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
Explore PetSmart Benefits here: https://benefits.petsmart.com/
If you don’t already live in the Phoenix area here’s a guide to the area: Welcome to Phoenix Guide
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.Show more
Title: Sr. Manager, Corporate Facilities and HR Business Support
Company: PetSmart
Location: Phoenix, AZ
