Overview
Student Service Officer Jobs in Kathmandu, Bāgmatī, Nepal at ING College of Innovation and Leadership
Title: Student Service Officer
Company: ING College of Innovation and Leadership
Location: Kathmandu, Bāgmatī, Nepal
Company Description ING College of Innovation and Leadership offers one of the most prestigious and highly ranked UK university degrees available in Nepal, with a strong focus on affordability and accessibility. The college is committed to providing globally recognized education that prepares students for leadership and innovation in their chosen fields. Its programs combine academic rigor with practical learning to equip graduates with skills relevant to today’s job market. ING College aims to create an inclusive, student-centered environment that supports personal and professional growth for learners from diverse backgrounds.
Role Description: The Student Service Officer in the Student Services Department (SSD) is responsible for
providing non-academic support to students by managing student records, coordinating events,
conducting student counseling, and maintaining administrative functions. The role also involves
organizing orientation programs, handling logistics, and ensuring a supportive and engaging
environment for students.
Department: Student Services
Reports To: Manager
Shift Timing: 8am-5pm
Office Location: New Baneshwor, Nepal
Key Responsibilities:
● Oversee the day-to-day operations of student support services including counseling,
mentorship, and grievance resolution.
● Ensure smooth functioning of the student helpdesk and response mechanisms for
student queries and concerns.
● Maintain accurate records of student activities, disciplinary actions, and welfare cases.
● Liaise with academic departments and administrative units to support student needs.
● Coordinate and communicate with students and guardians regarding academic progress,
attendance, and other student-related matters.
● Plan and conduct student orientations and student centric programs such as Dashain,
Carnivals, etc.
● Prepare and distribute official letters and other student documents as required.
● Conduct student surveys to collect and analyze feedback from students regarding
academic and non-academic support services.
Job Specification
Required Education Level: Under Graduate (Bachelor)
Required Experience: Freshers can apply or candidates with prior experience in student services,
administration, counseling, or a similar role can also apply.
Educational Qualification: Bachelor’s degree in Management, Education, Psychology, or a
related field.
Key Skills
● Proficiency in MS Office such as Excel, Word.
● Strong communication and interpersonal skills.
● Good organizational and coordination abilities.
● Ability to handle student interactions with empathy and professionalism.
● Strong problem-solving and multitasking skills.
To Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to [email protected] by July 16, 2026. Please include “Student Service Officer Application – ING College of Innovation and Leadership” in the subject line.
