Overview
Surveillance Operator Jobs in Faisalabad, Punjab, Pakistan at INSAF
Title: Surveillance Operator
Company: INSAF
Location: Faisalabad, Punjab, Pakistan
Company Description INSAF is a company with growing operations and a focus on providing reliable, high-quality services to its clients. The organization values professionalism, integrity, and accountability in all areas of its work. INSAF is committed to building a safe and secure environment for the people and businesses it serves. Team members are encouraged to contribute ideas, collaborate, and develop their skills over time. The company offers opportunities for growth for individuals who are detail-oriented and dedicated to operational excellence.
Role Description The Surveillance Operator is a full-time, on-site role based in Faisalabad. This role is responsible for monitoring live and recorded video feeds, access control systems, and alarms to detect and report suspicious activities, safety incidents, or policy violations. The Surveillance Operator will document events accurately, prepare incident reports, and promptly escalate critical issues to the appropriate internal teams or external authorities as required. They will collaborate with on-ground security personnel, support investigations by reviewing footage, and ensure all surveillance systems are functioning properly. The role also involves following standard operating procedures, maintaining logs, and participating in periodic training to stay current with security protocols and technologies.
Qualifications
- Strong Surveillance and monitoring skills, with the ability to stay alert, focused, and detail-oriented during extended periods.
- Effective Communication and Customer Service abilities to interact professionally with colleagues, visitors, and external stakeholders.
- Experience or aptitude in Investigation and incident analysis, including reviewing footage and compiling clear, factual reports.
- Capacity to participate in and apply Training related to security procedures, emergency response, and use of surveillance tools.
- Basic technical proficiency with CCTV systems, monitoring software, and standard office applications.
- Ability to work on-site in Faisalabad on rotating shifts, including evenings, nights, weekends, and holidays as needed.
- High school diploma or equivalent; additional certifications in security, safety, or surveillance are an advantage.
- Demonstrated integrity, confidentiality, and adherence to privacy and data protection guidelines.