Overview
Switchboard Operator – FTE Jobs in Mankato, Minnesota, USA at Mayo Foundation for Medical Education and Research
Position: Â Switchboard Operator – FTE .8
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing incompetitive compensationand comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuingeducationandadvancement opportunitiesat every turn, you can build a long, successful career with Mayo Clinic.
You’ll thrive in an environment that supportsinnovation, is committed to ending racism and supportingdiversity, equity andinclusion, and provides the resources you need to succeed.
Benefits Highlights
Medical:
Multiple plan options.
Dental:
Delta Dental or reimbursement account for flexible coverage.
Vision:
Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement:
Competitive retirement package tosecure your future.
Responsibilities
Greets and welcomes patients and general public who call into the facility in a courteous manner while adhering to the policies and guidelines of the organization. Provides direction and information both internally and externally. In accordance with established hospital policies, the operator is responsible for following all general and emergency procedures accurately and in a timely manner which includes making phone calls, overhead public address announcements, pages, and other electronic notifications.
Operators perform other related tasks and projects as directed. TheCommunicationCenter is operational 24 hours a day and preparedness to work any shift is required of all operators.
Qualifications
High School Diploma/GED required. Applicant must have 2 years of customer service experience. Computer keyboarding, and general telephone knowledge is required. Applicant must possess a high level of concentration, memory retention, andattention to detail. Applicant must display competency of the following skills: spokencommunication, interaction and versatility, decision making andproblem solving, coping, commitment to task, tolerance of ambiguity, decisiveness, and the ability to work both with a team and independently are required.
Preferred:
Vocational training in office curriculum. Must maintain regular and acceptable attendance. May be required to work weekends or overtime. One year as a telephone operator or similar role, preferred. The Switchboard Operator needs to clearly speak, write, and understand the English language as well as be understood while speaking the English Language.
Exemption Status
Nonexempt
Compensation Detail
$18.59-$25.29
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
64
Schedule Details
Shifts are generally 8 hours, scheduled between the hours of 645a-5p.
Weekend Schedule
Every other weekend and holiday
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each…
Title: Switchboard Operator – FTE
Company: Mayo Foundation for Medical Education and Research
Location: Mankato, Minnesota, USA
Category: Healthcare, Administrative/Clerical
