Overview

Team Administrator Jobs in Brent, England, United Kingdom at Central and North West London NHS Foundation Trust

Title: Team Administrator

Company: Central and North West London NHS Foundation Trust

Location: Brent, England, United Kingdom

Job Overview

We are looking for a full-time (37.5 hours) motivated and enthusiastic Team administrator with a wide range of office skills to provide administrative support to the Learning Disabilities Community Team. The post holder will be the primary point of contact for the team and will be responsible for managing enquiries that come into the service in a manner responsive to customer needs and in accordance with consent to share information.

Other duties include providing administrative support, receiving referrals to the service, managing the team’s generic emails, taking minutes, post distribution, receiving and disseminating information, maintaining the electronic patient database, ordering equipment, and general administrative duties.

An English and Maths GCSE or equivalent is essential to the post, as is previous administrative/secretarial experience. In addition, excellent communication and organisational skills are also required.

A comprehensive knowledge of Windows packages is also required.

Main duties of the job

To provide the clinical team with an efficient and effective secretarial and administrative support service. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.

Part of your role will be assisting the service manager with his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as you will be interacting with sensitive patient and staff data and information.

Working for our organisation

We are delighted that you are interested in working with us here CNWL. Our Trust is an exciting place to work with a wealth of CPD opportunities available for all our staff. We work in collaboration with our Social Work colleagues and value the lived experiences of both our staff and service users.

What we can offer you:

CNWL is recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ in line with our values, and policy, and many models of our care have been adapted for use in other countries. With us, you will get:

A Trust committed to staff personal development, with a trust wide culture change and leadership programme that has staff wellbeing at its core.

An opportunity to work for one of the top 10 NHS employers

Flexible working

Variety of work

Access to a variety of CPD opportunities

We encourage staff input and ideas in relation to moving services forward and meeting the client group’s needs.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Detailed Job Description And Main Responsibilities

Managing team’s generic email

Receiving calls and dispatching to the right professional

Supporting the team with orders

Managing Hpods

Printing of documents as required.

Order replacement toner cartridges

Reporting any faults

Person specification

Qualifications

Essential criteria

A level or equivalent

GCSE (A*-C) or equivalent in English and Maths

Skills & Knowledge

Essential criteria

Demonstrable knowledge of MS Word, Outlook and Excel

Accurate data entry and typing skills – 45 wpm+

Desirable criteria

Accurate minute taking

Ability to create rotas

Experience

Essential criteria

Equivalent Admin work experience

Experience of data entry using various databases

Experience in supervising staff in their daily work

Desirable criteria

Experience working in an NHS setting

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