Overview
Team Administrator Jobs in Brent, England, United Kingdom at Central and North West London NHS Foundation Trust
Title: Team Administrator
Company: Central and North West London NHS Foundation Trust
Location: Brent, England, United Kingdom
Job Overview
We are looking for a full-time (37.5 hours) motivated and enthusiastic Team administrator with a wide range of office skills to provide administrative support to the Learning Disabilities Community Team. The post holder will be the primary point of contact for the team and will be responsible for managing enquiries that come into the service in a manner responsive to customer needs and in accordance with consent to share information.
Other duties include providing administrative support, receiving referrals to the service, managing the team’s generic emails, taking minutes, post distribution, receiving and disseminating information, maintaining the electronic patient database, ordering equipment, and general administrative duties.
An English and Maths GCSE or equivalent is essential to the post, as is previous administrative/secretarial experience. In addition, excellent communication and organisational skills are also required.
A comprehensive knowledge of Windows packages is also required.
Main duties of the job
To provide the clinical team with an efficient and effective secretarial and administrative support service. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff.
Part of your role will be assisting the service manager with his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as you will be interacting with sensitive patient and staff data and information.
Working for our organisation
We are delighted that you are interested in working with us here CNWL. Our Trust is an exciting place to work with a wealth of CPD opportunities available for all our staff. We work in collaboration with our Social Work colleagues and value the lived experiences of both our staff and service users.
What we can offer you:
CNWL is recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ in line with our values, and policy, and many models of our care have been adapted for use in other countries. With us, you will get:
A Trust committed to staff personal development, with a trust wide culture change and leadership programme that has staff wellbeing at its core.
An opportunity to work for one of the top 10 NHS employers
Flexible working
Variety of work
Access to a variety of CPD opportunities
We encourage staff input and ideas in relation to moving services forward and meeting the client group’s needs.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed Job Description And Main Responsibilities
Managing team’s generic email
Receiving calls and dispatching to the right professional
Supporting the team with orders
Managing Hpods
Printing of documents as required.
Order replacement toner cartridges
Reporting any faults
Person specification
Qualifications
Essential criteria
A level or equivalent
GCSE (A*-C) or equivalent in English and Maths
Skills & Knowledge
Essential criteria
Demonstrable knowledge of MS Word, Outlook and Excel
Accurate data entry and typing skills – 45 wpm+
Desirable criteria
Accurate minute taking
Ability to create rotas
Experience
Essential criteria
Equivalent Admin work experience
Experience of data entry using various databases
Experience in supervising staff in their daily work
Desirable criteria
Experience working in an NHS setting