Overview
Tech-Savvy Sales Assistant Jobs in Fairport, NY at Just Solutions, Inc.
Just Solutions is growing and seeking professional, self-motivated, and confident individuals who enjoy helping those navigating the digital world. We deliver top-quality technology solutions to businesses across Western New York, including IT support, printer services, and telecommunications. Recognized as a Rochester Top 100 Company and voted Best IT Outsourcing Firm by RBJ Readers every year since 2017, we pride ourselves on excellence. Our clients are exceptional, and we expect our team members to ensure they receive the outstanding service they deserve. Our offices are located in a beautiful, company-owned building in Fairport, and we’ve been serving the Rochester community for over 29 years.
About Us: We’re a small group of technology-focused individuals who enjoy working together as a team to make sure our clients are taken care of.
- We’re team players and respectful toward one another
- We’re resilient, positive, and optimistic
- We’re helpful, patient and dedicated to happy customers
- We’re versatile, flexible and we do not say no
- We’re dependable, steady, and consistent
Primary Responsibilities: As a Tech-Savvy Sales Assistant, you will serve as a critical operational link between all teams. This position focuses on supporting the sales lifecycle from quoting to fulfillment, ensuring accuracy, efficiency, and excellent client experience.
You will work closely with vCIOs, account managers, and leadership to generate and manage quotes and proposals, track and process orders, liaise with vendors for cost-effective pricing, and help with scheduling and delivery coordination. You’ll also support our in-development ecommerce operations and play a role in maintaining our CRM and client inventory records.
Sales & Quoting Support 
- Collaborate with vCIOs and Account Managers to generate accurate client quotes and proposals (hardware, software, licensing, etc.) 
- Manage quote follow-up and track proposal status with prospects and clients 
- Coordinate with vendors for pricing, promotions, and savings opportunities 
- Attend client meetings when needed to take notes and create action items for follow-up 
- Follow up calls to inbound leads received from website, scheduling appointments when necessary
- Make outbound calls to follow up on marketing campaigns or new business opportunities
Order Processing & Procurement 
- Place and track product orders with vendors and distributors 
- Communicate updates to internal team/clients on order and delivery timelines 
- Assist service delivery team with scheduling installations or drop-offs 
Client & Internal Coordination 
- Schedule and help vCIOs prepare for Quarterly Business Reviews (QBRs) 
- Conduct routine client check-ins as needed 
- Assist the marketing team with identifying cross-sell opportunities and maintaining the CRM system 
Ecommerce Support 
- Assist with order entry and tracking through our ecommerce platform (currently under development) 
- Help improve product listing accuracy and user experience 
Reporting & Asset Management 
- Support vCIOs in generating client reports, equipment inventory lists, and warranty renewal tracking 
- Maintain accurate internal records and documentation 
Administrative Duties 
- General administrative support as assigned 
- Additional duties as business needs evolve 
Soft Skills:
- Strong written and excellent verbal communication skills
- Pleasant and professional demeanor in all client and internal communications
- Intellectually resourceful with sound judgment and effective decision-making abilities
- Independent worker and able to work effectively on daily tasks without direct supervision
- Strong organization skills and ability to operate efficiently throughout daily tasks
- Work well with clients at all levels, from executive to IT to end user
- Operates with client satisfaction in mind
Education and Experience:
- Business-related BS degree preferred (Business Management, IT, Marketing, Communications)
- Relevant administrative or client support experience in a technical environment 
- Familiarity with quoting tools, CRMs, and vendor portals is a plus
Please note this role is dynamic and may evolve over time. Flexibility and a willingness to take on new responsibilities as the company grows are essential.
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Fairport, NY 14450
Title: Tech-Savvy Sales Assistant
Company: Just Solutions, Inc.
Location: Fairport, NY
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