Overview
Technical Coordinator Jobs in Cape Town, South Africa at JDBC
Join to apply for the Technical Coordinator role at Architectural Services
Overall Purpose Of The Job:
Ensure effective completion of all administration duties pertaining to the area.
Minimum Qualifications And Experience:
Grade 12 or equivalent
Excellent verbal and written communication
Minimum of 2 years admin background
Computer literate – MS Office
Experience with Listener – advantageous
Main Duties & Responsibilities:
Collect quotes for allocated area.
Check that quotes are on Listener.
Assign quotes to a technician.
Prioritize calls to optimize travelling time for technicians.
Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations).
Contact clients to schedule appointments and confirm times (Including telephone technical bookings and control room booking sheet).
Assist sales in booking technicians.
Void aged jobs and provide pipeline figures of installations.
Assist in sending job cards.
Prepare BNS and insurance reports.
Schedule installations for CPT sales.
Ensure that all documents received from OTC are handed to the Technical Manager for allocation to technicians.
Follow up on Top 20, Low Bat and Overactive list.
Resolve all queries related to scheduling immediately and escalate complications.
Assist technicians with loading of radios and testing.
EHS Assistance.
Provide technical assistance to clients.
Follow up on all jobs for same-day scheduling.
Ensure department runs efficiently by assisting to relieve in the absence of a team member.
Order, issue and control stock / stock warehouse responsibilities and assist with stock take.
Assist in technical invoicing.
Distribute service and installation stock to technicians.
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Architecture and Planning
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Title: Technical Coordinator
Company: JDBC
Location: Cape Town, South Africa
Category: Administrative/Clerical
