Overview
TPA Airport Administrative Rep Jobs in Tampa, FL at Enterprise Mobility
Full Job Description
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world’s best and most trusted mobility company.
Enterprise Mobility has an exciting opportunity for a TPA Administrative Rep. The Administrative Rep will provide a high level of customer service to both internal and external customers primarily via the phone in addition to administrative support. This person will fill a leadership role in facilitating the phone call process, including handling and resolving escalated customer comments and complaints pleasantly while working over the phone with customers. They will create and maintain a friendly, efficient environment for all customers and employees. They will also assist in administrative task completion.
This full time role would be located at the Tampa International Airport.
5405 Airport Service Rd.
Tampa, Fl 33607
Compensation: $18/hour based on a 40 hour work week.
Current Schedule: Thursday – Monday 1:30pm-10pm. Tuesday-Wednesday off. Schedule is subject to change. Candidates must have open availability to work any schedule, including nights, weekends, holidays, and potentially overnight.
We offer:
Paid time off
Employee discounts
40 hour per week consistent work schedule
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Retirement savings plan including 401k with matching profit sharing
Training and development
Responsibilities
Provide customer service by assisting customers and assessing their rental needs
Provide directions and general assistance
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Filing & other general clerical/administrative duties
Other administrative duties delegated by manager
Ensure business priorities are closely monitored and managed
Assist customer with our lost and found process
Handle incoming calls to resolve customer questions
Assist in needs as ticket adjustments and customer follow up items arise
Help in all related procedures to support cost control
Maintain inventory and stock products throughout TPA/PIE Airport facilities
Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Must have intermediate or advanced level of PC proficiency including Office 365 products
Must have a valid driver’s license with no more than 2 moving violations in the last 3 years.
No drug or alcohol related convictions on driving record in past 5 years (DWI/DUI).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work at a location that is open 7 days per week and includes weekends, weeknights, and holidays
Title: TPA Airport Administrative Rep
Company: Enterprise Mobility
Location: Tampa, FL
Category:
