Overview
Travel Administrator Jobs in Hertford, England, UK at Platinum Travel Recruitment Ltd
We are collaborating with a fabulous travel company who are now seeking an experienced Travel Admin & Customer Service Specialist to join their team, hybrid working model based in Hertfordshire.
Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
This
exciting
role is ideal for a travel professional from a tour operator or travel agent with admin, operations or customer service experience, seeking
career progression
with a forward thinking travel company.
Travel Admin & Customer Service Specialist
Duties
:
* Serve as a point of contact for post-booking enquiries, ensuring timely and effective resolutions.
* Accurately manage travel bookings, process modifications, and handle cancellations with minimal customer disruption.
* Communicate and manage schedule changes, keeping customers informed and rebooking as needed.
* Issue tickets and ensure all travel documents are correct, complete, and dispatched on time.
* Assist in keeping operations smooth with various administrative and organisational tasks.
* Support other operational tasks as needed to ensure seamless service delivery.
Travel Admin & Customer Service Specialist – Essential Requirements:
* Experience in a customer service, operations or admin within the travel industry is essential
* Strong
attention to detail
and
problem-solving skills
.
* Excellent
communication skills
—both written and verbal.
* Familiarity with GDS systems (Amadeus, Sabre, or Galileo) is a bonus.
Generous perks are on offer with this
exciting
Travel Admin & Customer Service Specialist opportunity.
Locations ideal for this post includes Hatfield, Luton, Buntingford, Potters, Bar, Watford, Stansted Abbotts & Stevenage
Title: Travel Administrator
Company: Platinum Travel Recruitment Ltd
Location: Hertford, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
