Overview
Treatment Coordinator & Front Office Specialist Jobs in Livingston, NJ at Smile Perfection
Treatment Coordinator & Front Office Specialist
Location: Livingston, NJ
Are you passionate about guiding patients through their dental journey and ensuring every interaction feels seamless and caring? Smile Perfection—a brand-new, high-end dental clinic in Livingston—is seeking a dedicated Treatment Coordinator & Front Office Specialist to own the patient experience from first hello to final follow-up.
Your Impact
Lead Patient Onboarding & Conversion
Be the first point of contact: warmly greet every inquiry (phone, email, web) and turn interest into booked consultations.
Nurture leads with timely follow-up messages and clear information about services and financing options.
Coordinate Care with Compassion
Serve as Treatment Coordinator: review treatment plans with patients, explain procedures step-by-step, and present flexible payment solutions (insurance, CareCredit, Cherry, etc.).
Answer patient questions with empathy, ensuring full understanding before they leave the chair.
Own Front Office Operations
Manage scheduling to maximize operatory utilization and minimize wait times.
Oversee billing and insurance: submit claims, track authorizations, and follow up on outstanding balances.
Maintain immaculate, HIPAA-compliant patient records in Dentrix Ascend.
Elevate Our Practice
Implement and optimize office systems (Dentrix Ascend, Weave) to boost efficiency.
Order supplies, manage vendor relationships, and keep the clinic running without a hitch.
Collaborate with the clinical team to foster a calm, organized environment for patients and staff.
Who You Are
Experienced & Tech-savvy: Minimum 1 year in a dental front office or treatment coordination role—Dentrix Ascend proficiency is a big plus.
Natural Communicator: Confident converting inquiries into appointments and explaining complex information in a clear, compassionate way.
Detail-Oriented Organizer: You thrive juggling schedules, insurance details, and patient follow-ups without missing a beat.
Team Player: You lead with warmth, collaborate seamlessly with clinicians and staff, and build genuine rapport with patients.
Local to Livingston: You live within a 20-mile radius of the clinic and can commit to an in-person, 8-hour shift schedule.
What We Offer
Competitive Pay: $28 – 35 per hour DOE
Growth Environment: Hands-on training, clear paths for advancement, and a supportive, family-style team culture
Great Benefits: Paid time off, employee discounts on dental services, and professional development opportunities
State-of-the-Art Clinic: Work in a beautifully designed space with cutting-edge dental technology
Ready to Join Us?
If you’re driven to create exceptional experiences and thrive in a dynamic, patient-first setting, we’d love to hear from you. Please apply confidentially—let’s build something beautiful together at Smile Perfection!
Job Type: Full-time
Pay: $28.00 – $35.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift
Ability to Commute:
Livingston, NJ 07039 (Required)
Ability to Relocate:
Livingston, NJ 07039: Relocate before starting work (Preferred)
Work Location: In person
Title: Treatment Coordinator & Front Office Specialist
Company: Smile Perfection
Location: Livingston, NJ
Category:
