Overview
Video Teleconferencing Technician – Senior Security Clearance Jobs in Germantown, Maryland, USA at ASRC Federal
Position: Video Teleconferencing Technician – Senior with Security Clearance
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders.
Join our team
and discover why we are a top veteran employer and Certified Great Place to Work™ ASRC Federal is looking for a Senior Video Teleconferencing Technician responsible for supporting the organization’s video conferencing and IT asset management needs.
This includes administering and managing VTC systems, Web Ex , Zoom Gov , Teams (or equivalent), and asset tracking. The technician will evaluate new technologies , perform
project management
, prepare necessary documentation, and provide administrative support for the customer’s Travel System. Additionally, the role involves supporting web conferences, maintaining video conference facilities, and performing asset management tasks using the Sunflower system.
The technician will also be responsible for setting up and troubleshooting audio/visual equipment, managing equipment inventory, coordinating with vendors for repairs, and providing technical training to end users. The ideal candidate will possess expertise in managing complex IT assignments, leading technology projects, and ensuring compliance with relevant regulations.
Key Responsibilities:
Video Conferencing and IT Asset Management:
* Support video teleconferencing (VTC) systems, Web Ex , Zoom Gov , Teams (or equivalent), and asset management.
* Provide the required administrative and managerial resources for VTC systems and travel support.
* Evaluate existing and new technologies and solutions based on business requirements.
* Perform
project management
to plan, organize, and control resources to achieve project goals.
* Prepare documentation, including functional requirements, system design, system test plans, user manuals, system maintenance documentation, configuration management plans, and security plans.
* Provide administrative support for the customer’s Travel System, including account creations/deletions, resetting passwords, assisting with travel vouchers and authorizations, routing codes, and general customer support.
* Modify, control, and keep current the customer’s Outlook Distribution Lists. Web Conference and VTC Support:
* Provide administrative support and assistance in setting up Web Ex , Teams, Zoom Gov web conferences or equivalent.
* Assist with operations, documentation, and maintenance support for video conference facilities in two geographic areas.
* Schedule point-to-point conferences, virtual meetings, maintain video conference statistics, and make recommendations for improving usability.
* Provide in-person support for specific video conferences.
* Assist with custom VTC room support, configuration upgrades, installation, operation, troubleshooting, and ongoing maintenance.
* Conduct an annual inventory of all VTC rooms and support touchpad-controlled, complex VTC rooms with multi displays. Asset Management:
* Track the location and movement of all hardware using the Sunflower system, the official asset tracking database.
* Store hardware properly, prepare inventory exit packages, distribute hardware as directed, track hardware movement, and remove obsolete h…
Title: Video Teleconferencing Technician – Senior Security Clearance
Company: ASRC Federal
Location: Germantown, Maryland, USA
Category: IT/Tech, Administrative/Clerical
