Overview
Virtual Administrative & Lead Coordinator Jobs in Remote at Vision Avenue Cleaning
Vision Avenue Cleaning | Remote | Part-Time, approximately 10 hours/week
There is also an opportunity to earn commission in addition to your hourly pay. Commission may be available for successfully converting qualified leads into booked cleaning services, giving you the opportunity to increase your earnings as Vision Avenue grows.
Job Description
Vision Avenue Cleaning is a growing professional cleaning company serving the Dallas area. We are looking for a dependable, organized, and personable Virtual Administrative & Lead Coordinator to help manage incoming leads, customer communication, scheduling, and day-to-day administrative tasks.
This role is ideal for someone who communicates well, follows processes, is comfortable speaking with customers by phone and text, and can help keep a growing service business organized.
You will work directly with the owner initially, with the goal of eventually managing much of the customer and scheduling process independently.
What You’ll Do
- Respond to new leads from Yelp, our website, phone calls, texts, and other lead sources
- Answer and return customer calls
- Follow up with potential customers who have requested information or a quote
- Collect necessary information from customers, such as square footage, service type, preferred date, and property condition
- Create and send quotes using Jobber
- Follow up on outstanding quotes
- Schedule approved cleaning jobs
- Assign cleaners to jobs based on their availability
- Confirm appointments with customers and cleaning team members
- Send invoices and assist with basic payment follow-up
- Maintain accurate customer and job information in Jobber
- Communicate schedule changes to customers and cleaners
- Help maintain the team’s availability calendar
- Assist with onboarding paperwork and other administrative tasks as the company grows
- Follow Vision Avenue’s scripts, pricing structure, policies, and customer service standards
What We’re Looking For
You should be:
- Friendly and confident on the phone
- Professional in written communication
- Highly organized and detail-oriented
- Comfortable following established processes
- Able to work independently after training
- Comfortable using online software and learning new systems
- Reliable about responding during agreed-upon working hours
- Comfortable communicating with both customers and cleaning team members
- Able to handle multiple conversations and tasks without losing track of details
Experience with customer service, administrative support, appointment scheduling, sales follow-up, or service-based businesses is a plus. Experience with Jobber is helpful but not required.
Schedule
Approximately 10 hours per week to start, with the opportunity for additional hours as Vision Avenue Cleaning grows.
Because this position involves responding to customers and leads, some availability during U.S. Central Time business hours is required.
What Success Looks Like
The goal of this role is simple: no lead gets forgotten, customers receive quick responses, jobs are scheduled correctly, and the cleaning team knows exactly where they need to be.
As the role grows, you will take increasing ownership of Vision Avenue’s lead-to-booking process so the owner can focus more on business growth, team development, and operations.
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
Title: Virtual Administrative & Lead Coordinator
Company: Vision Avenue Cleaning
Location: Remote
Category:
