Overview
Virtual Operations Assistant Jobs in South Africa at BOLT DMS
BOLT DMS City of Cape Town, Western Cape, South Africa
Using Google Ads to build focused & profitable lead generation campaigns ️
Virtual Operations Assistant
Location: Cape Town (Remote)
Job Type: Full-Time
Industry: Marketing & Advertising
Salary: R25,000
BOLT DMS is a specialist lead generation agency focused on Google Ads for service-based businesses in the UK. We manage high-intent search campaigns, create conversion-focused landing pages, and provide clear, structured reporting so our clients can scale with confidence.
We’re building a small, high-performing team in Cape Town and are looking for a Virtual Operations Assistant to bring order, structure, and consistency across our internal systems and client workflows. This role is ideal for someone who’s highly organised, a strong communicator, and thrives on keeping things running smoothly behind the scenes.
The role
Sending onboarding documents to new clients and guiding them through key setup steps
Updating and maintaining our client directory, Notion systems, and other internal docs
Ensuring all files, folders, and documentation follow our naming conventions and structure
Reaching out to clients to request reviews and testimonials
Responding to Google reviews and turning them into social media posts
Collecting receipts and invoices from tools and systems
Keeping track of agency spending against budget
Handling inbound enquiries and booking discovery calls where needed
Booking flights, hotels, and coworking spaces when required
The ideal candidate
2+ years of experience in a VA, admin, or operations support role (ideally remote)
Exceptionally organised with a natural ability to keep systems and processes tidy and up to date
A clear and friendly communicator who’s confident communicating with clients
Someone who enjoys bringing structure to chaos and can spot inefficiencies or gaps in processes
Comfortable using tools like Notion, Gmail, Google Drive, Xero, Linked In
Based in Cape Town and available for full-time remote work
Why join us?
Supportive, structured environment – You’ll play a central role in helping the business run smoothly day-to-day
Career growth opportunities – As the agency grows, there’s scope to step into a more senior operations or client services role
Your birthday off – No need to use annual leave
One wellness half-day per month – Use it to reset, recharge, and take care of yourself
Flexible, remote working – Work from wherever you feel most productive (as long as your primary base is in Cape Town)
A calm, quality-first agency – We focus on doing great work, keeping things organised, and avoiding unnecessary chaos
Who this role is perfect for
Someone who thrives behind the scenes and loves making things run like clockwork
A detail-driven person who notices when something’s out of place and quietly fixes it
A confident communicator who enjoys helping clients feel supported and informed
Someone who’s excited to be part of a small, growing agency where their role really matters
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Marketing Services
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Title: Virtual Operations Assistant
Company: BOLT DMS
Location: South Africa
Category: Administrative/Clerical (Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Admin Assistant, Executive Admin/ Personal Assistant)
