Overview
VOB & Auth Coordinator Jobs in Spartanburg, South Carolina, USA at Ottobock
Business Unit:
Otto Bock Patient Care, LLC
Location:
Spartanburg, SC, US, 29303
Contract Type: regular
Scope of employment: full-time
Job
We are currently seeking a Verification of Benefits, Authorizations, & Patient Care Coordinator at our Spartanburg, SC location. This position supports both our Spartanburg and Asheville, NC clinics and may involve working in the Asheville clinic occasionally. The focus will be on Verification of Benefits & Authorizations, with front office duties as assigned/needed.
Duties & Responsibilities
Perform insurance verifications and authorizations for prosthetic (or orthotic) devices for assigned offices to ensure coverage for each code used for each device ordered for a patient.
Collaborate with other team members and communicate requirements pertaining to their patient’s insurance coverage.
Communicate accurate benefits to the patient or applicable customer.
Explain co-insurance and deductible amounts to patient or applicable customer and collect if possible.
Process all authorization requests that are required by the patient’s insurance carrier through livecommunicationvia phone with carrier’s or using insurance carrier online portals to obtain the most up to date benefit information.
Create patient account profile in the Medical Record system, manage the collection of medical documentation required to secure authorization for patient cases across all offices, and update patient file with appropriate notes accordingly.
Communicate any changes in requirements for verification or authorization by insurance carriers to manager for training and compliance updates.
Answer calls in a timely and professional manner and provide excellent customer service.
Provide support at the front desk as needed, including checking patients in/out, answering calls, scheduling appointments, etc.
Participate in training programs for continuinglearning and development.
Comply with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.
Qualifications
Outstanding verbal and written communications skills.
Exceptional organizational skills.
Strong computer skills and minimum typing of 45 WPM.
High school diploma or equivalent required;
Associate degree in a relevant field preferred.
2 years of insurance verification and prior authorization experience, preferably with orthotics, prosthetics and/or durable medical equipment industry.
Experience with HIPAA regulations, Medicare, and insurance carrier websites.
Experience utilizing Healthcare Common Procedure Coding (HCPCS) and International Classification of Diseases (ICD) 10 billing codes.
Benefits
Medical
Vision
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Diversity
at Ottobock
For us, the focus is on treating each other withrespectand enjoying our work. We valuediversityand therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.
Your future at Ottobock
Ottobock’s products and services in the areas of Prosthetics, Neuro Mobility, Patient Care, Exoskeletons developed by ‘SUITX b…
Title: VOB & Auth Coordinator
Company: Ottobock
Location: Spartanburg, South Carolina, USA
Category: Healthcare, Administrative/Clerical
