Overview
Web Check In Administrator Jobs in Glen Burnie, MD at Hub Group
Full Job Description
Provide clear concise administrative support for Final Mile locations throughout their network. Complete and validate delivery stop details via data entry within the appropriate software databases accurately and in a timely manner.
Shift: M-F 7a-4:30p
Pay: $22.31/hr
Essential Job Functions
Review delivery/field paperwork to ensure scope of work is completed
Validate and reconcile order data
Accurate data entry of delivery paperwork into appropriate databases
Process daily working order, respond to Logistics Coordinator as needed
Assist with back of truck check-in
Answer inbound phone calls from customers and delivery teams
Validate badges and uniforms are compliant
Interact with delivery teams to ensure accurate information is being processed
Strong customer service skills, must be able to handle escalated issues
75% of time spent in office; 25% of time spent in warehouse checking in delivery teams
Identify opportunities for improvement and efficiency gains
Excellent attention to detail required
Professional, polite phone skills
Act in a professional and an appropriate manner
Dependable, organized, ability to multitask
Schedule flexibility; ability to expand hours during events
Any other duties and responsibilities as assigned.
Minimum Qualifications
High School diploma or equivalent, post high school education a plus
Prior customer service experience preferred
Excellent data entry skills required, must have a strong attention to detail
Strong written and verbal communication skills
Knowledge of Microsoft Office skills
Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment
Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask
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Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of “The Way Ahead” – a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .
Title: Web Check In Administrator
Company: Hub Group
Location: Glen Burnie, MD
Category:
