Overview
Wimbledon Admin Jobs in Basingstoke, England, UK at Guidant Global
ROLE SUMMARY
· Administer car parking ticketing operation.
· Make car parking bookings received via email, telephone and web enquiries.
· Advise customers on car parking information and directions.
· Use an online payment system.
· Operate ticketing system using MS Access database, organise ticket mail shots including ticket inserts, direction advice and event contact information.
· Accurately maintain ticketing database and other records.
· Provide day to day support to the Wimbledon Supervisor, providing assistance with invoice progress tracking, corporate bookings, and email enquiries.
· Liaise with customers in a professional but time efficient manner.
· Ensure all enquiries are dealt with promptly and professionally.
· Assist with outdoor staff application process to include photocopying, filing and occasional telephone contact with event staff to ensure prompt application process
· Be prepared to work away from home, based at Wimbledon for the 2 weeks of the Championship (Accommodation, transport and welfare provided)
· Ensure all enquiries are dealt with in an accurate and time efficient manner
· When onsite ensure all dealings with AELTC staff and their guests are conducted in a professional manner.
KNOWLEDGE, SKILLS & EXPERIENCE
· Exceptional
brand ambassador
· Excellent written and verbal
communication skills
including highest standard telephone manner
· Ability to work to a high standard on own initiative
· Ability to work under pressure and to a deadline
· Excellent understanding and proven experience of Microsoft Office suite
· Demonstrate a high level of confidentiality and follow data protection policies as laid down by the AA.
Further Information
· All staff working at The Championships will be required to provide personal information in order to successfully pass vetting / accreditation by AELTC
Title: Wimbledon Admin
Company: Guidant Global
Location: Basingstoke, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Admin Assistant, Office Administrator/ Coordinator), Administrative/Clerical (Admin Assistant, Office Administrator/ Coordinator)
