Overview
Administrative Assistant Jobs in Houston, TX at The Therapy Corner Counseling & Consulting, PLLC
Overview
We are seeking a dedicated and organized Administrative Assistant to support the daily operations of our outpatient behavioral health practice. This role will assist with client scheduling and intake, insurance-related administrative tasks, billing support, provider documentation, and communication with clients, clinicians, insurance companies, and Employee Assistance Programs (EAPs). The ideal candidate will have strong computer and organizational skills, excellent phone and email communication, attention to detail, and the ability to manage multiple responsibilities in a professional and supportive environment.
Duties
- Handle incoming and outgoing phone calls, emails, and faxes professionally.
- Assist with new client intake, including collecting client information and sending intake paperwork.
- Schedule and coordinate appointments for clients and clinicians.
- Verify insurance eligibility and benefits and communicate with insurance providers as needed.
- Assist with prior authorization requests when required.
- Submit insurance claims and assist with claim follow-up, corrections, and reprocessing.
- Assist with basic billing tasks, including reviewing payments, EFTs, and ERAs.
- Maintain accurate client and provider records and administrative documentation.
- Assist with maintaining clinician credentialing information, including licenses and required documentation.
- Communicate with EAPs regarding referrals, clinician availability, scheduling, and required documentation.
- Assist with communication and documentation requests from outside treatment facilities and referral sources.
- Review and maintain clinician schedules to ensure appointments and availability are accurate.
- Communicate with clients and clinicians regarding scheduling, intake paperwork, and administrative needs.
- Provide general administrative support to ensure the smooth daily operation of the practice.
Skills
- Strong computer skills and ability to learn and navigate various electronic systems and payer portals.
- Excellent phone, email, and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities effectively.
- Professional, friendly, and compassionate communication style.
- Ability to maintain confidentiality and handle sensitive client information appropriately.
- Ability to work independently and as part of a team.
- Previous experience in a behavioral health, healthcare, medical office, insurance, or administrative setting is preferred.
About the Position
This position is an opportunity to support the day-to-day administrative operations of an outpatient behavioral health practice. We are looking for someone who is dependable, organized, professional, and comfortable working in a fast-paced environment while providing a positive experience for both clients and clinicians.
Pay: $22.75 per hour
Expected hours: 30.0 per week
Work Location: Hybrid remote in Houston, TX 77074
Title: Administrative Assistant
Company: The Therapy Corner Counseling & Consulting, PLLC
Location: Houston, TX
Category:
