Overview

Administrative Associate Jobs in Grand Forks, ND at Heartland Trust Company

Begin a professional journey where innovation converges with impact! Join our dynamic team as we revolutionize Trust Services, embodying a commitment to excellence and fostering a culture of collaboration. If you are enthusiastic about safeguarding legacies for future generations, prepared to make a significant impact, and thrive in a fast-paced environment, this opportunity is crafted for you. Explore a rewarding career with us, where your skills are highly regarded, and your potential is unleashed. Apply now and become an integral part of something extraordinary!

We are currently seeking a dedicated and resourceful full-time Administrative Associate to join our Trust Administration team. As North Dakota’s only independent trust company, offering comprehensive trust and wealth management services, we prioritize a family-first culture within our dynamic company.

Responsibilities include:

  • Support Trust Officers in servicing accounts and responding to client requests.
  • Respond directly to client inquiries, fostering positive relationships with both new and existing clients.
  • Handle various forms of correspondence, including phone calls, letters, emails, etc.
  • Facilitate new and closed account processing.
  • Process transactions such as distribution requests, bill payments, and transfers
  • Review daily transactions and monitor daily cash balances, addressing significant balances and/or overdrafts.
  • Analyze and interpret trust documents to ensure proper administration of trust accounts.
  • Act as a liaison between Trust Officers and Operations staff.

Position Requirements:

  • A Bachelor’s or Associates’ degree in Business, Finance, or a related field, or equivalent work experience is a prerequisite.
  • Minimum 1 year of prior experience in Trust administrative support preferred.
  • Minimum 1 year of prior experience in insurance, paralegal, accounting or tax preparation preferred.
  • Demonstrate strong written and verbal communication skills.
  • Display self-motivation and the ability to work effectively both independently and in a team environment.
  • Resourceful in problem solving and seeking answers when encountering new situations.
  • Exhibit strong organizational skills, attention to detail, ability to multi-task and excellent follow-up abilities.
  • Proficient in Microsoft Office.

Must align with Heartland Trust Company’s Core Values:

  • Integrity – Trust, Honesty, Respect
  • Service – Going above and beyond
  • Togetherness – Different Opinions, unified at heart

Mission Statement:

  • To provide a lifelong commitment to the well-being of the those we serve.

Job Type: Full-time

Pay: $22.00 – $27.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Work Location: In person

Title: Administrative Associate

Company: Heartland Trust Company

Location: Grand Forks, ND

Category:

 

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