Overview
Administrative & Sales Support Assistant Jobs in Kota Kinabalu, Sabah, Malaysia at Xtreme Paddlers
Title: Administrative & Sales Support Assistant
Company: Xtreme Paddlers
Location: Kota Kinabalu, Sabah, Malaysia
Role Description
Xtreme Paddlers is looking for an organised and proactive Administrative & Sales Support Assistant to support our day-to-day administration and sales operations.
The role involves maintaining organised company records, managing invoices and receipts, performing data entry into our accounting and booking systems, and ensuring administrative documentation is kept up to date.
You will also work in a team to assist with customer enquiries and bookings through WhatsApp, social media, our website, direct channels and Online Travel Agents (OTAs). This includes preparing quotations and invoices, following up on enquiries, coordinating customer travel arrangements and logistics, and liaising with our operations team and service providers.
Occasionally, the role may involve on-ground coordination for corporate retreats, group activities and client programmes.
Qualifications
– Minimum STPM or Diploma with experience in administration, sales, travel & tourism, hospitality or a related field
– Fresh graduates with a Diploma in Travel & Tourism and at least 4 months of relevant internship experience are encouraged to apply
– Strong organisational skills and attention to detail
– Proficient in Microsoft Office and/or Google Workspace
– Comfortable with administrative work, filing, invoicing and data entry
– Good customer service and communication skills
– Able to work independently, multitask and take initiative
– Sales experience and the ability to follow up on enquiries and bookings is a strong advantage
– Good command of English and Bahasa Malaysia
– Proficiency in Mandarin, Cantonese or other languages is a strong advantage
– Experience with accounting, CRM, booking systems or OTA platforms is an added advantage
– Based in Kota Kinabalu