Overview
Bilingual Customer Services Jobs in Huntingdon, England, UK at Recruit Mint Ltd
Customer Service Administrators
Find out if this opportunity is a good fit by reading all of the information that follows below.
Our client based in Huntingdon who are a leading supplier of printed and customised products to the
education
sector are currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed are processed and dealt with in a professional and timely manner and are delivered to schools on time.
Key Responsibilities
Entering planner and other jobs onto the database and ensuring the information is current throughout the production process
Providing proof assessment to planner jobs where necessary
Being able to provide a concise quote for various products where necessary
Updating the customer user information on the CRM system
Ensuring the website ‘order tracking’ information is up to date at all times
Sending jobs ‘to print’ using various software
Key Skills
Fluent in German and English
Being able to deliver excellent customer service to our customers and enjoy dealing with people
Having the ability to use the main database and CRM system to ensure all information is kept up to date
Being able to delegate to Administrative personnel to ensure orders are processed correctly and in a timely manner
Have a
problem solving
attitude, being able to deal with all types of queries, complaints and problems
Being able to communicate professionally with customers by telephone and email
Hours, Benefits & Salary
Casual dress
Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Hybrid working
Day shift
Monday to Friday
Up to 25k DOE
Title: Bilingual Customer Services
Company: Recruit Mint Ltd
Location: Huntingdon, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Office Administrator/ Coordinator, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
