Overview
Branch Administrative Assistant Jobs in Columbus, Ohio Metropolitan Area at Storm Search
Title: Branch Administrative Assistant
Company: Storm Search
Location: Columbus, Ohio Metropolitan Area
We’re partnering with a well-established construction equipment dealership seeking a detail-oriented and customer-focused Branch Administrative Assistant to support daily branch operations. This is an excellent opportunity for someone who enjoys a fast-paced environment, takes pride in staying organized, and thrives in a role that combines administrative support, customer service, and accounting responsibilities.
Responsibilities
- Answer and direct incoming phone calls while providing exceptional customer service.
- Greet customers, vendors, and visitors in a professional and welcoming manner.
- Process customer payments and post transactions accurately.
- Prepare daily bank deposits and assist with petty cash reconciliation.
- Support accounts receivable activities, including customer account maintenance and past-due follow-up.
- Generate reports and assist with branch administrative and accounting functions.
- Assist with billing, coding invoices, expense reports, and vendor documentation.
- Maintain customer and vendor records, including W-9s and tax-exempt documentation.
- Coordinate office supplies, mail, travel arrangements, and employee events.
- Support the sales and service teams with administrative tasks, rental paperwork, and internal documentation.
- Assist with inventory reporting and resolve discrepancies as needed.
- Collaborate with corporate departments and other branch locations to ensure efficient branch operations.
Qualifications
- 2+ years of administrative, office management, branch support, or customer service experience.
- Experience with accounts receivable, billing, invoicing, payment processing, or general accounting functions preferred.
- Strong Microsoft Office skills, including Outlook, Excel, and Word.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Professional communication and interpersonal skills with a customer-first mindset.
- Experience in the construction, heavy equipment, industrial, manufacturing, HVAC, plumbing, or service industries is highly preferred.
- Experience working with multiple software systems or ERP platforms is a plus.
What We’re Looking For:
We’re looking for someone who is dependable, organized, and enjoys being the go-to administrative resource for a busy branch. The ideal candidate is comfortable balancing customer service with accounting and administrative responsibilities, works well independently, and is looking for a long-term opportunity with a stable organization.
If you’re an experienced Office Manager, Branch Administrator, Service Administrator, Administrative Assistant, Customer Service Administrator, or Branch Coordinator looking for your next opportunity, we’d love to hear from you.
