Overview
Business & Social Media Support Assistant Jobs in Ho Chi Minh City, Vietnam at VietClinics Vietnam
Title: Business & Social Media Support Assistant
Company: VietClinics Vietnam
Location: Ho Chi Minh City, Vietnam
About VietClinics
VietClinics is a healthcare booking and patient-coordination platform connecting local and international patients with carefully selected clinics across Vietnam.
Our platform helps patients explore medical services across more than 100 specialties, review clinic information, doctor credentials, treatment options, real photos and transparent pricing, and arrange appointments with minimal registration requirements.
We also support communication between patients and clinics through WhatsApp and phone, helping reduce waiting times and make the healthcare journey simpler and more organised.
For healthcare providers, VietClinics helps increase patient enquiries and bookings, reduce marketing costs and improve appointment coordination.
We are currently expanding our network and developing partnerships with clinics specialising in dental care, aesthetic and plastic surgery, fertility, hair restoration, wellness and other medical services.
About the Role
We are looking for an enthusiastic and organised Business & Social Media Support Assistant to join our growing team in Ho Chi Minh City.
This is a full-time, on-site role combining daily business support, administrative work, patient and clinic communication, and social media assistance.
The position would suit someone who is early in their career, interested in healthcare, business and digital marketing, and eager to learn new skills while growing with an expanding company.
Previous professional experience is helpful but not essential. We are more interested in finding someone responsible, creative, proactive and willing to learn.
Key Responsibilities
- Support daily administrative and operational activities
- Coordinate appointment-related communication with clinics and patients
- Maintain accurate patient, clinic and appointment records
- Assist with data entry, reporting and platform monitoring
- Organise documents, schedules and internal information
- Support meeting preparation and follow up on agreed actions
- Respond to basic enquiries from patients and clinic partners
- Assist with creating and scheduling social media content
- Help prepare captions, posts, short videos and promotional materials
- Take suitable photos and videos during clinic visits, meetings and company activities
- Monitor social media comments, messages and engagement
- Research healthcare topics, content ideas and current social media trends
- Support Facebook, Instagram, TikTok, LinkedIn and other digital channels
- Help ensure all published content is accurate, professional and consistent with the VietClinics brand
- Assist with basic content editing using tools such as Canva or CapCut
- Help identify opportunities to improve internal processes and service quality
- Work closely with colleagues to ensure smooth daily operations
Requirements
- Fluent Vietnamese with good written and spoken English
- Strong communication and interpersonal skills
- Good organisational and administrative abilities
- An interest in social media, content creation and digital marketing
- Comfortable using platforms such as Facebook, Instagram, TikTok and LinkedIn
- Basic experience with Canva, CapCut or similar tools would be an advantage
- Confidence using Microsoft Office, Google Workspace or similar productivity tools
- Strong attention to detail and accuracy
- Comfortable managing documents, schedules, data entry and routine office tasks
- Ability to work collaboratively in a fast-paced and growing business
- Proactive, responsible and service-oriented attitude
- Willingness to learn about healthcare services, patient coordination and clinic partnerships
- Confidence communicating professionally with patients, clinic staff and internal team members
Previous experience in healthcare, social media, content creation, customer service, administration or business support would be an advantage but is not essential.
Post-secondary education in Business Administration, Marketing, Communications, Healthcare Management or a related field is preferred. However, motivated candidates with the right attitude and practical skills are also encouraged to apply.
Who We Are Looking For
We are looking for someone energetic, dependable and eager to develop their skills.
The ideal candidate may be at the beginning of their career and looking for an opportunity to gain practical experience across business operations, healthcare coordination, social media and digital marketing.
You should be comfortable taking responsibility, learning from feedback and contributing new ideas. This is an excellent opportunity for someone who wants to grow with a developing international healthcare business.
Location: Ho Chi Minh City
Employment type: Full-time,
