Overview
Center Administrative Coordinator (CAC) Jobs in Seoul, South Korea at Seoul Counseling Center
Title: Center Administrative Coordinator (CAC)
Company: Seoul Counseling Center
Location: Seoul, South Korea
About Seoul Counseling Center
Seoul Counseling Center is one of the leading counseling centers in South Korea, providing English-speaking mental health counseling services through bilingual, US-licensed counselors. With over six years of experience and thousands of clients served, we bring international standards to mental health care in Korea. Our work goes beyond counseling services, contributing to the mental health and quality of life of the international community living in Korea.
About the Role
Center Administrative Coordinators (CACs) are integral to our team, providing essential support to both clients and counselors. As a CAC, you will be the first point of contact for clients, support counselors in delivering the best possible service, and help optimize center operations so that more people can access care. We are looking for a professional with strong communication skills, a collaborative mindset, and a commitment to continuous development.
Working Location
Unit 3103, Apt 101, Lotte Castle President 109 Mapo-daero, Mapo-gu, Seoul
Working Hours
- Full-time position, 40 hours per week
- Schedule: Tuesday–Saturday, (11:30am-8:30pm on weekdays, 8:30am-5:30pm on Saturdays) Consecutive Sunday-Monday off)
- 8 hours per day
Compensation
- Salary: ₩32,000,000 – ₩38,000,000, commensurate with experience
Why Join Us
• International professional standards. Gain hands-on experience with international-standard counseling protocols and ethics that are rare in Korea, and learn from data-driven operating systems built over 6+ years.
• Multi-faceted skill development. Beyond administrative work, contribute to projects in operational strategy, process design, and client-experience optimization, building integrated thinking and problem-solving skills.
• Systematic career growth. Access growth opportunities into various roles and cross-team collaboration as the organization expands, in an environment where your contributions directly shape center operations.
• Expertise in the counseling field. Work alongside US-licensed counselors and develop professional knowledge of the counseling industry.
Key Responsibilities
• Client support. Assist in-person clients and handle general inquiries by phone and email.
• Communication coordination. Facilitate communication between clients and counselors, and collaborate across teams (Billing, Intake, Therapist Success).
• Scheduling & payment management. Manage counseling schedules (bookings, changes, cancellations) and maintain payment and billing records.
• Insurance coordination. Verify client insurance policies and coordinate with international insurance providers.
• Operations & project involvement. Participate in process improvement, system optimization, and service-quality projects (e.g., Notion-based workflow design, booking-process simplification, scheduling automation).
• Facility management. Maintain the center environment (waiting room, counseling rooms) and handle opening and closing procedures.
Required Qualifications
• Professional working proficiency in English and Korean
• Legal authorization to work in South Korea (no visa sponsorship provided)
• Commitment to long-term employment (minimum 1+ years)
Preferred Qualifications
• Experience with, or willingness to learn, tools such as Excel, Google Workspace, and Notion
• Background in customer service, administrative support, or healthcare-related work
• Strong attention to detail, prioritization, time management, and problem-solving
• Adaptability and change-management ability in a growing organization
• Team-oriented mindset and strong interpersonal skills
Counseling-center experience is not required. We welcome applicants with customer-service experience from any industry.
Compensation & Benefits
• Competitive compensation — experience-based salary plus performance incentives
• Career growth — exposure to varied roles and promotion opportunities
• Project participation — involvement in operations-improvement and innovation projects
• Professional environment — international-standard counseling systems and protocols
• Work-life balance — statutory annual leave and a reasonable vacation culture
• Inclusive workplace — an English-centered, multicultural environment
Application Process
1. Document review — initial screening based on submitted documents
2. Interview — for candidates who pass document screening
3. Final selection — successful candidates notified individually
Required Documents
• English resume (free format) — required
• English cover letter — optional but recommended
• Supporting documents requested later, only for candidates who pass document screening
How to Apply
Apply online at seoulcounseling.com/jobs.
Deadline: open until a suitable candidate is selected. For application inquiries, please contact us through our website.
