Overview

Coordinator, Organization Management (MBJ) Jobs in Montego Bay, Saint James, Jamaica at Delta Air Lines

Title: Coordinator, Organization Management (MBJ)

Company: Delta Air Lines

Location: Montego Bay, Saint James, Jamaica

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Organizational Management Coordinator is responsible for driving the consistent and efficient delivery of HR services by managing critical SAP HR updates and related across Delta and its subsidiaries. This role maintains records in SAP OM/PA, provides expertise in data administration, troubleshoots, and escalates support. This role requires overseeing and continuously improving processes related to record corrections, disability updates, and requests from ServiceNow. This role will also lead audit reviews, analyze root causes, and implement sustainable solutions through strong collaboration with internal stakeholders, supporting organizational change and process optimization. The successful candidate will be responsible for maintaining a high-speed internet connection and safe working environment in the event this role is required to be performed remotely.

What You Need To Succeed (Minimum Qualifications)

  • Must possess authorization to work and live in Jamaica at the time of application. Delta does not sponsor.
  • Must be performing satisfactorily in current position
  • Ability to handle confidential information with discretion
  • Must be able to work in a fast-paced office environment and manage multiple priorities
  • May require occasional travel and support for after-hours projects
  • Must be able to travel to and from the United States and other countries as required for training and business meetings
  • Position Management – Process understanding of SAP HR updates and connectivity of movement processes across Delta and our subsidiaries; supervisor change/chief
  • Compensation – Scale and merit and understanding of Delta and subsidiary processes, including how Pay Anniversary Date updates occur
  • Audit Report – Work audit reports, identify root causes, recommend fixes
  • SAP Expertise – Fluency in the tool, related actions and interfaces
  • Other tools – Excel, Word, PowerPoint, etc.
  • Cross-training – While business unit SMEs, knowledge will be expanded to additional business units and/or pillars to support (MSS, ServiceNow, Admin Tools, etc.)
  • Consistently prioritizes safety and security of self, others, and personal data
  • Embraces diverse people, thinking, and styles
  • Possesses a high school diploma, GED, or high school equivalency

What Will Give You a Competitive Edge (Preferred Qualifications)

  • 2-4 years of HR coordination experience; operations and/or HR Analyst experience preferred
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