Overview
Customer Service Administrator Jobs in Marden, England, UK at Universal Business Team
Location: Marden
Description
Interested in this role You can find all the relevant information in the description below.
Salary: £25,000 – £26,000 per annum (plus company-wide quarterly bonuses)
Hours:
Monday to Friday, 8:00 AM – 5:00 PM (office-based)
Benefits:
Free parking, Bonus
Are you passionate about delivering top-notch customer service? Do you thrive in a
fast-paced
,
dynamic environment
where every day brings new challenges? We have an
exciting
opportunity for a motivated individual to join a growing, family run business as a Customer Service Administrator.
What You’ll Be Doing:
* Acting as the first point of contact for customers via phone and email.
* Processing orders, quotes, and inquiries swiftly and accurately.
* Assisting customers with queries, problems, and basic product information.
* Managing returns, credits, and other administrative tasks with
precision
.
* Engaging in proactive sales activities, such as following up on quotes and inquiries.
* Supporting the external sales team to ensure targets are met.
Requirements
* A quick learner who can efficiently handle multiple tasks under pressure.
* Someone who excels in
customer interaction
and remains calm in stressful situations.
* Proficiency with Microsoft Excel, Outlook, and general computer systems.
* Previous experience in a customer-facing role or a strong willingness to learn.
* A
positive attitude
and a desire to contribute to a team-focused environment.
Why Join Us? This is more than just a job; it’s a chance to be part of a
family-owned company
that values
innovation
and
teamwork
. With a strong emphasis on
training and development
, there are real opportunities for progression within the company. If you’re looking for a role where you can grow and
make a difference
, this could be the perfect fit
Title: Customer Service Administrator
Company: Universal Business Team
Location: Marden, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical
