Overview
Customer Service & Office Administrator Jobs in Sandusky, OH at Erie Waste
Customer Service & Office Administrator
Job Overview
We are seeking a dedicated and organized Customer Service & Office Administrator to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer support, and maintaining effective communication with clients. The ideal candidate will be responsible for handling client interactions, managing confidential information, and performing essential administrative tasks to support our office functions. This position offers an opportunity to contribute to a professional environment where attention to detail and excellent communication skills are valued.
Responsibilities
- Provide outstanding customer service by addressing client inquiries promptly and professionally
- Communicate effectively with clients via phone and other channels, ensuring their needs are met with courtesy and efficiency
- Handle confidential information with discretion, maintaining data security and privacy standards
- Manage client communication, including follow-ups and updates, to foster positive relationships
- Perform data entry tasks accurately to maintain organized records and databases
- Utilize computer software proficiently for various administrative duties, including document creation, email correspondence, and record management
- Support office operations by coordinating appointments, managing schedules, and assisting with general administrative tasks as needed
Qualifications
- Proven experience in customer service or administrative roles preferred
- Strong computer literacy with proficiency in common office software (e.g., Microsoft Office Suite) or relevant tools
- Excellent communication skills, both verbal and written
- Ability to handle sensitive or confidential information responsibly
- Strong organizational skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Professional demeanor with a friendly attitude toward clients and colleagues
This position is an excellent opportunity for individuals seeking a dynamic role that combines customer interaction with essential administrative responsibilities. We value proactive team players committed to delivering high-quality service in a professional setting.
Pay: $20.00 – $23.00 per hour
Expected hours: 25.0 – 30.0 per week
Ability to Commute:
- Sandusky, OH 44870 (Required)
Work Location: In person
Title: Customer Service & Office Administrator
Company: Erie Waste
Location: Sandusky, OH
Category:
