Customer Service officer/UAE Family Book Holders

Overview

Customer Service officer/UAE Family Book Holders Jobs in Dubai, UAE/Dubai at Learntob

Position: Customer Service officer (UAE Family Book Holders Only)

Job Responsibilities:

Customer Service:  Interact with applicants/visitors in a friendly and professional manner, ensuring a positive customer experience. Information and Assistance:  Provide accurate and

up-to-date

information on application procedures, requirements, and related services. Assist applicants in filling out application forms and guide them through the process. Document Verification:  Review and verify application documents for completeness and accuracy, ensuring all necessary supporting materials are included.

Appointment Schedules:  Manage appointment schedules and ensure timely processing of applications. Assist in the coordination of visa processes and other related services. Issue Resolution:  Address customer inquiries, concerns, and complaints promptly and effectively, striving to resolve them to the customer’s satisfaction. Data Entry:  Accurately input applicant information into our systems, maintaining a high level of data integrity. Administrative Support:  Provide general administrative support to the Visa Application Centre operations, including record-keeping, handling phone inquiries, and managing customer queues.

Job

Requirements and Skills:

High school diploma or equivalent; a bachelor’s degree is a plus. Excellent

communication

and interpersonal skills. Customer

service-oriented

with a strong dedication to

customer satisfaction

. Proficiency in using computer applications and office equipment.  #J-18808-Ljbffr

Title: Customer Service officer/UAE Family Book Holders

Company: Learntob

Location: Dubai, UAE/Dubai

Category: Administrative/Clerical, Customer Service/HelpDesk